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steve4king
Level 2
‎Apr 26, 2012 10:45 AM

Lost installshield license key

I've been using InstallShield 11.5 Professional Edition which I purchased some time ago.

The HDD on which it was installed has crashed and I cannot find the license key. I still have access to the mostly functional harddrive and was hoping to be able to extract the license, but I cannot identify it in the registry or elsewhere.

I know this is the wrong forum, but there was no forum for version 11.5 and no generic forum.

Any solutions out there?

Thanks,
-Stephen
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steve4king
Level 2
‎Apr 26, 2012 11:20 AM

I did end up finding the serial number. However, if I try to activate using that serial number, I receive an error that the serial number is invalid.
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CHANDINATHREDDY
Level 7
‎Apr 27, 2012 01:27 AM

the procedure is that first you have to submit the key to flexera and then you have change the mechine and if you try to format or change the system with out nottfing them then the serial key you have will not work ..now better contact flexera and see if they caould do some thing about that.
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