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Flexera beginner

License has expired after moving the license server to another machine

Hi, 

We've moved our build server from one machine to another and now we're getting information that our license has expired. Can we get some help with this? How can we get to know what the real reason for this is? 

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Flexera
Flexera

Re: License has expired after moving the license server to another machine

Hi @mpyszka_precise :

 Before moving to a different machine, you need to return the license from that machine and then activate in the new machine. 

You can resolve your issue by going through below KB articles:

Deactivation of InstallShield:

https://community.flexera.com/t5/InstallShield-Knowledge/Deactivation-of-InstallShield/ta-p/5281?col...

 

InstallShield Activation Error: The quantity specified exceeds maximum quantity allowed (0).:

https://community.flexera.com/t5/InstallShield-Knowledge/InstallShield-Activation-Error-The-quantity...

 If the machine is not exist/available, you can reach out to Revenera support to deactivate the license from the old machine.

 

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Flexera beginner

Re: License has expired after moving the license server to another machine

Many thanks for the hints.

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