tirtht
Level 4

Installshield cannot find the log file if setup resumes after reboot

I have a Basic MSI Template for my installer and have enabled verbose logs in a file. I have a prerequisite that requires the machine to reboot. Once the machine is rebooted, my installer automatically resumes with the Welcome dialog. When I close the installation, with the checkbox to show the logs as checked, I am not getting any logs in the file, and notepad gives me a pop up saying that file cannot be found.

Now, if I physically go to that path and check for the file, I can successfully find and open the logs file. Is there any issue with installshield to open the particular log file if setup resumes?

Note : If setup is launched manually, this issue is not reproducible. (i.e. only reproducible if kit resumes on reboot)

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