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- Re: Installshield 2009 Express Activation Error
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Nov 06, 2008
09:40 PM
Installshield 2009 Express Activation Error
I installed installshield several days ago and registered it straight away. Since I was busy and the activation button wasn't on the help menu, I left activation.
Today I tried to activate, and at the end of the process it simply gave me a message saying it couldn't activate.
Now the activate button has dissappeared from the About Screen, to be replaced by a register button. Trying to register again fails as "This serial number has already been registered."
Something has gone wrong, but how do I undo it?
Today I tried to activate, and at the end of the process it simply gave me a message saying it couldn't activate.
Now the activate button has dissappeared from the About Screen, to be replaced by a register button. Trying to register again fails as "This serial number has already been registered."
Something has gone wrong, but how do I undo it?
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Nov 07, 2008
10:28 AM
From a command prompt run...
[InstallShield Installation Dir]\System\Tsconfig.exe /info
You should get a message box with a bunhc of data in it. Send it to me...
mmarino@acresso.com
Then I can tell you what state you are in.
You can retry the activation process by calling...
[InstallShield Installation Dir]\System\Tsconfig.exe
Hope this helps,
Mike
[InstallShield Installation Dir]\System\Tsconfig.exe /info
You should get a message box with a bunhc of data in it. Send it to me...
mmarino@acresso.com
Then I can tell you what state you are in.
You can retry the activation process by calling...
[InstallShield Installation Dir]\System\Tsconfig.exe
Hope this helps,
Mike