Hello everybody,
Issue:
I have an error during a major update.
Introduction:
I use the major
Scenario:
I have an error on my installation (installscript MSI project ) with custom action and installscript function so I have prepared a very simple Installscript MSI project with just a feature and a file installed.
I have tested the installation and uninstallation of the simple project: it works fine.
I have installed the 1.0.0 version and after I have prepared the 1.1.0 version. To fire the major update I have also changed the product code.
I have shaped the update in the upgrade section as:
I leave the default configuration on a major update to uninstall the old version and after install.
When I launch the setup, after clicking the Install button at the end of the installation masks, when it should start the unistallation of the old version I get this error:
and this is the message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_TestInstallScriptMSI
Application Version: 2.1.7.0
Application Timestamp: 53723d9e
Fault Module Name: ISSetup.dll
Fault Module Version: 21.0.0.289
Fault Module Timestamp: 5372280b
Exception Code: c0000005
Exception Offset: 0002e9f0
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1040
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Closing the error the installation goes on and finalize good.
As result I have the new version installed but the old one is still shown in the Installed Application with out the icon. Trying to uninstall it does not work throwing a message: "1628: Failed to complete the installation", leaving the item in the Installed application form.
Trying to uninstall the 1.1.0 version it works properly.
Which is the error ?
I found in this page that major version are managed by msi and installscript msi. That's why I've choosen it.
Thanks in advance for the help.
Issue:
I have an error during a major update.
Introduction:
I use the major
Scenario:
I have an error on my installation (installscript MSI project ) with custom action and installscript function so I have prepared a very simple Installscript MSI project with just a feature and a file installed.
I have tested the installation and uninstallation of the simple project: it works fine.
I have installed the 1.0.0 version and after I have prepared the 1.1.0 version. To fire the major update I have also changed the product code.
I have shaped the update in the upgrade section as:
I leave the default configuration on a major update to uninstall the old version and after install.
When I launch the setup, after clicking the Install button at the end of the installation masks, when it should start the unistallation of the old version I get this error:
and this is the message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_TestInstallScriptMSI
Application Version: 2.1.7.0
Application Timestamp: 53723d9e
Fault Module Name: ISSetup.dll
Fault Module Version: 21.0.0.289
Fault Module Timestamp: 5372280b
Exception Code: c0000005
Exception Offset: 0002e9f0
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1040
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Closing the error the installation goes on and finalize good.
As result I have the new version installed but the old one is still shown in the Installed Application with out the icon. Trying to uninstall it does not work throwing a message: "1628: Failed to complete the installation", leaving the item in the Installed application form.
Trying to uninstall the 1.1.0 version it works properly.
Which is the error ?
I found in this page that major version are managed by msi and installscript msi. That's why I've choosen it.
Thanks in advance for the help.
