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raghuvbhat
Level 2
‎Jan 17, 2013 06:53 AM

Installer disappears after "Extracting: ISSetup.dll" on Windows 7 sp1

Hi,

I have a situation where my exe disappears quickly after "Extracting: ISSetup.dll". Exe contains a msi file and ISSetup.dll. I tried to log the installation steps using Dbgview.exe but there was no log entry. Its on Windows 7 sp1 DELL laptop. The same exe works fine other windows 7 sp1 laptop. The ISSetup.dll version is 14.0.162

Please advise.

Thanks,
Raghu.
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ISViper
Level 3
‎Jan 19, 2013 12:09 PM

I suspect that some antivirus software interferes to the install, you may want to check it out first on the trouble laptop.
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