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zac_rscom
Level 4
‎Jun 14, 2013 02:07 PM

Installation not working on Windows XP

Our InstallShield 2013 Express project allows us to install our software on windows vista, 7, and 8 but not XP. You can click on setup.exe, click next but then on the license agreement screen you can't click next. You can click back and cancel but when you click next nothing happens, no error messages, just nothing.

Any ideas?
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(2) Replies
Wagaboo
Level 3
‎Jun 18, 2013 08:23 AM

Do you have custom actions ? Maybe that's the cause.
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zac_rscom
Level 4
‎Jun 18, 2013 04:19 PM

Yes I do, and changing that seems to have fixed that issue for now, thank you!
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