shadschultz
Flexera beginner

InstallShield Pro 2014 Deactivation/Activation

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I need activation assistance with my product please.  i am trying to move InstallShield 2014 pro from an older server to a newer one.  i got around the install issues but i cannot get past deactivating the old and activating the new.

offline returns a denied response every time and i cannot get an activation code on my new machine.  i cannot afford an upgrade at this point either.

the product and license center keeps denying my request when using the offline method.

sorry for posting here but the support portal would not allow me to submit a support ticket for activation.

Thanks!

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shunt
Revenera Moderator Revenera Moderator
Revenera Moderator

Re: InstallShield Pro 2014 Deactivation/Activation

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Please reach out to the support team who will be able to help you with this issue - you can contact them directly via phone or email using the details at this link:

  https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

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shunt
Revenera Moderator Revenera Moderator
Revenera Moderator

Re: InstallShield Pro 2014 Deactivation/Activation

Jump to solution

Please reach out to the support team who will be able to help you with this issue - you can contact them directly via phone or email using the details at this link:

  https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

View solution in original post