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Apr 30, 2010
01:36 PM
InstallShield LE repeatedly crashes Visual Studio 2010
I recent tried using InstallShield LE for building a setup module for a Visual Studio 10.0 C++ application. My initial attempts worked fine but the Visual Studio IDE started crashing repeatedly when I tried to setup some upgrade paths for my application. I contacted Microsoft about the problem. They investigated and localized the problem to an access violation in the InstallShield module.
Dump report provided by Microsoft:
0:020> kpL
ChildEBP RetAddr
07ef374c 62831b3b msvbvm60!__vbaOnError(int iState = 0n1)+0x10
WARNING: Stack unwind information not available. Following frames may be wrong.
07ef37b0 63b7c662 ISMain!DllCanUnloadNow+0x387c5
07ef37f4 63b87f91 IsUiServices!CReleaseCloner::CloneRelease+0x18032
07ef3888 6270540e IsUiServices!CUIServices::IsValidSchema+0x1531
07ef38d8 368ed91e IsLimPkg!DllUnregisterServer+0x14fde
07ef3930 3f407036 msenv!CVsUIShellOpenDocument::IsDocumentInAProject(wchar_t * pszMkDocument = 0x6272cd8c "蛃䫸瞖䲁璡蝊ഈ壮ᅮᰑ俲䪀???", struct IVsUIHierarchy ** ppUIH = 0x00000048, unsigned long * pvsid = 0x00000001, struct IServiceProvider ** ppSP = 0x6272cd9c, int * pDocInProj = 0x00000048)+0xca
07ef3bc4 3f4531dd vcpkg!GetFileCodeModel(class ATL::CComBSTR bstrFileName = class ATL::CComBSTR "c:\documents and settings\sikka\desktop\visual studio\projects\akattagent\akattagent\akattagent.cpp", class CSharedPtr > spStore = class CSharedPtr >, struct VxDTE::FileCodeModel ** ppFileCodeModel = 0x07ef3bec)+0xa8
07ef7c78 3f41266e vcpkg!CVCHItemCE::get_Parent(struct IDispatch ** ppIDispatch = 0x0d2fd190)+0x144
07effd8c 3f415db8 vcpkg!CVCCodeFunction::get_FunctionKind(VxDTE::vsCMFunction * ppFunctionKind = 0x7c9100b8)+0x1af
07effda0 3f412248 vcpkg!CVCCodeFunction::GetFunctionKind(void)+0x17
07effdf0 3f32dc24 vcpkg!CVCCodeFunction::IsPropertyReadOnly(long dispid = 0n0, int * pfReadOnly = 0x07effe70)+0x135
07effe84 3f521313 vcpkg!CPropertyProxy::Init(struct IDispatch * pDispatch =)+0x208
07effe98 3f5262b8 vcpkg!CPropertyProxy::CreateProxyAndCache(struct IDispatch * pDispatch = 0x01276d50, struct IDispatch ** ppDispatch = 0x01276728)+0x35
07effef8 3f338f1f vcpkg!CCreateProxyWorkItem::Work(void)+0x14a
07efff28 3f339002 vcpkg!CWorkItem::InvokeWork(unsigned int iQueue = 3)+0x81
07efff9c 3f34bc39 vcpkg!CWorkQueue::Work(unsigned int iStartQueue = 3, unsigned int iEndQueue = 0xb)+0x9a
07efffb4 7c80b729 vcpkg!CWorkerThread::Work(void * pVoid = 0x3f5b2258)+0x41
07efffec 00000000 kernel32!BaseThreadStart( * lpStartAddress = 0x3f34bbf8, void * lpParameter = 0x3f5b2258)+0x37
0:020> r
eax=00000000 ebx=00000000 ecx=0000004f edx=07ef37d0 esi=05b2cbe8 edi=00000000
eip=735047f2 esp=07ef3748 ebp=07ef374c iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206
msvbvm60!__vbaOnError+0x10:
735047f2 83a09800000000 and dword ptr [eax+98h],0 ds:0023:00000098=????????
0:020> uf msvbvm60!__vbaOnError
msvbvm60!__vbaOnError:
889 735047e2 55 push ebp
889 735047e3 8bec mov ebp,esp
889 735047e5 51 push ecx
891 735047e6 ff3594ef5273 push dword ptr [msvbvm60!__small_block_heap+0x19a4 (7352ef94)]
891 735047ec ff1578124273 call dword ptr [msvbvm60!_imp__TlsGetValue (73421278)]
894 735047f2 83a09800000000 and dword ptr [eax+98h],0
895 735047f9 83c078 add eax,78h
895 735047fc 50 push eax
895 735047fd e8809cf2ff call msvbvm60!EbClearException (7342e482)
898 73504802 64a100000000 mov eax,dword ptr fs:[00000000h]
898 73504808 8945fc mov dword ptr [ebp-4],eax
901 7350480b 8b4508 mov eax,dword ptr [ebp+8]
901 7350480e 83f8fd cmp eax,0FFFFFFFDh
901 73504811 750b jne msvbvm60!__vbaOnError+0x3a (7350481e)
msvbvm60!__vbaOnError+0x31:
904 73504813 8b45fc mov eax,dword ptr [ebp-4]
904 73504816 836010fd and dword ptr [eax+10h],0FFFFFFFDh
msvbvm60!__vbaOnError+0x3a:
909 7350481e 8b4dfc mov ecx,dword ptr [ebp-4]
909 73504821 894114 mov dword ptr [ecx+14h],eax
911 73504824 ebf4 jmp msvbvm60!__vbaOnError+0x40 (7350481a)
msvbvm60!__vbaOnError+0x40:
911 7350481a c9 leave
911 7350481b c20400 ret 4
0:020> dd 7352ef94
7352ef94 0000004f 00000000 05a239d0 00000001
7352efa4 00000001 00000001 00000001 00000001
7352efb4 00000001 00000000 00000000 00000000
7352efc4 00000000 00000000 00000000 00000000
7352efd4 00000000 00000000 00000000 00000000
Dump report provided by Microsoft:
0:020> kpL
ChildEBP RetAddr
07ef374c 62831b3b msvbvm60!__vbaOnError(int iState = 0n1)+0x10
WARNING: Stack unwind information not available. Following frames may be wrong.
07ef37b0 63b7c662 ISMain!DllCanUnloadNow+0x387c5
07ef37f4 63b87f91 IsUiServices!CReleaseCloner::CloneRelease+0x18032
07ef3888 6270540e IsUiServices!CUIServices::IsValidSchema+0x1531
07ef38d8 368ed91e IsLimPkg!DllUnregisterServer+0x14fde
07ef3930 3f407036 msenv!CVsUIShellOpenDocument::IsDocumentInAProject(wchar_t * pszMkDocument = 0x6272cd8c "蛃䫸瞖䲁璡蝊ഈ壮ᅮᰑ俲䪀???", struct IVsUIHierarchy ** ppUIH = 0x00000048, unsigned long * pvsid = 0x00000001, struct IServiceProvider ** ppSP = 0x6272cd9c, int * pDocInProj = 0x00000048)+0xca
07ef3bc4 3f4531dd vcpkg!GetFileCodeModel(class ATL::CComBSTR bstrFileName = class ATL::CComBSTR "c:\documents and settings\sikka\desktop\visual studio\projects\akattagent\akattagent\akattagent.cpp", class CSharedPtr
07ef7c78 3f41266e vcpkg!CVCHItemCE
07effd8c 3f415db8 vcpkg!CVCCodeFunction::get_FunctionKind(VxDTE::vsCMFunction * ppFunctionKind = 0x7c9100b8)+0x1af
07effda0 3f412248 vcpkg!CVCCodeFunction::GetFunctionKind(void)+0x17
07effdf0 3f32dc24 vcpkg!CVCCodeFunction::IsPropertyReadOnly(long dispid = 0n0, int * pfReadOnly = 0x07effe70)+0x135
07effe84 3f521313 vcpkg!CPropertyProxy::Init(struct IDispatch * pDispatch =
07effe98 3f5262b8 vcpkg!CPropertyProxy::CreateProxyAndCache(struct IDispatch * pDispatch = 0x01276d50, struct IDispatch ** ppDispatch = 0x01276728)+0x35
07effef8 3f338f1f vcpkg!CCreateProxyWorkItem::Work(void)+0x14a
07efff28 3f339002 vcpkg!CWorkItem::InvokeWork(unsigned int iQueue = 3)+0x81
07efff9c 3f34bc39 vcpkg!CWorkQueue::Work(unsigned int iStartQueue = 3, unsigned int iEndQueue = 0xb)+0x9a
07efffb4 7c80b729 vcpkg!CWorkerThread::Work(void * pVoid = 0x3f5b2258)+0x41
07efffec 00000000 kernel32!BaseThreadStart(
0:020> r
eax=00000000 ebx=00000000 ecx=0000004f edx=07ef37d0 esi=05b2cbe8 edi=00000000
eip=735047f2 esp=07ef3748 ebp=07ef374c iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206
msvbvm60!__vbaOnError+0x10:
735047f2 83a09800000000 and dword ptr [eax+98h],0 ds:0023:00000098=????????
0:020> uf msvbvm60!__vbaOnError
msvbvm60!__vbaOnError
889 735047e2 55 push ebp
889 735047e3 8bec mov ebp,esp
889 735047e5 51 push ecx
891 735047e6 ff3594ef5273 push dword ptr [msvbvm60!__small_block_heap+0x19a4 (7352ef94)]
891 735047ec ff1578124273 call dword ptr [msvbvm60!_imp__TlsGetValue (73421278)]
894 735047f2 83a09800000000 and dword ptr [eax+98h],0
895 735047f9 83c078 add eax,78h
895 735047fc 50 push eax
895 735047fd e8809cf2ff call msvbvm60!EbClearException (7342e482)
898 73504802 64a100000000 mov eax,dword ptr fs:[00000000h]
898 73504808 8945fc mov dword ptr [ebp-4],eax
901 7350480b 8b4508 mov eax,dword ptr [ebp+8]
901 7350480e 83f8fd cmp eax,0FFFFFFFDh
901 73504811 750b jne msvbvm60!__vbaOnError+0x3a (7350481e)
msvbvm60!__vbaOnError+0x31
904 73504813 8b45fc mov eax,dword ptr [ebp-4]
904 73504816 836010fd and dword ptr [eax+10h],0FFFFFFFDh
msvbvm60!__vbaOnError+0x3a
909 7350481e 8b4dfc mov ecx,dword ptr [ebp-4]
909 73504821 894114 mov dword ptr [ecx+14h],eax
911 73504824 ebf4 jmp msvbvm60!__vbaOnError+0x40 (7350481a)
msvbvm60!__vbaOnError+0x40
911 7350481a c9 leave
911 7350481b c20400 ret 4
0:020> dd 7352ef94
7352ef94 0000004f 00000000 05a239d0 00000001
7352efa4 00000001 00000001 00000001 00000001
7352efb4 00000001 00000000 00000000 00000000
7352efc4 00000000 00000000 00000000 00000000
7352efd4 00000000 00000000 00000000 00000000
(23) Replies
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May 03, 2010
03:37 AM
Could you let us know the Operating system and the edition of InstallShield which you are using. (Ultimate, Professional, Premium)
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May 03, 2010
04:30 PM
Lenwin wrote:
Could you let us know the Operating system and the edition of InstallShield which you are using. (Ultimate, Professional, Premium)
OS is Windows XP Professional
InstallShield edition is InstallShield Limited Edition. This is the edition that is available for free to Visual Studio 2010 users.
---------
Microsoft Visual Studio 2010
Version 10.0.30319.1 RTMRel
Microsoft .NET Framework
Version 4.0.30319 RTMRel
Installed Version: Professional
Microsoft Office Developer Tools 01018-532-2002102-70030
Microsoft Office Developer Tools
Microsoft Visual Basic 2010 01018-532-2002102-70030
Microsoft Visual Basic 2010
Microsoft Visual C# 2010 01018-532-2002102-70030
Microsoft Visual C# 2010
Microsoft Visual C++ 2010 01018-532-2002102-70030
Microsoft Visual C++ 2010
Microsoft Visual F# 2010 01018-532-2002102-70030
Microsoft Visual F# 2010
Microsoft Visual Studio 2010 Team Explorer 01018-532-2002102-70030
Microsoft Visual Studio 2010 Team Explorer
Microsoft Visual Web Developer 2010 01018-532-2002102-70030
Microsoft Visual Web Developer 2010
Crystal Reports Templates for Microsoft Visual Studio 2010
Crystal Reports Templates for Microsoft Visual Studio 2010
InstallShield Limited Edition
InstallShield. For more information visit the Flexera Software website at <>. Copyright © 1997–2010 Flexera Software, Inc. and/or InstallShield Co. Inc. All Rights Reserved.
Microsoft Visual Studio 2010 SharePoint Developer Tools 10.0.30319
Microsoft Visual Studio 2010 SharePoint Developer Tools
------------>
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May 07, 2010
03:16 AM
I am currently working with my engineering team on this issue and as soon as I have any further information, I will contact you.
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May 11, 2010
03:37 PM
Let me join this thread. I also encountered that issue and have two crash dumps available.
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May 11, 2010
03:43 PM
Please see the hotfix that was posted today at the top of this forum. This may resolve your issues.
Regards,
Josh
Regards,
Josh
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May 12, 2010
01:23 AM
It does not resolve the issue.
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May 12, 2010
02:22 AM
Hi Sikka,
Could you apply the new Hotfix and let us know if it fixes the crashing issue.
Hi Mashkov,
Kindly let us know when you encounter the crashing issue. We also request you to provide us the exact steps so that we can reproduce this issue at our end.
Thanks,
Lenwin
Could you apply the new Hotfix and let us know if it fixes the crashing issue.
Hi Mashkov,
Kindly let us know when you encounter the crashing issue. We also request you to provide us the exact steps so that we can reproduce this issue at our end.
Thanks,
Lenwin
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May 12, 2010
02:26 AM
Lenwin,
The exact steps won't give you much - I don't think clicking on _any_ button on the form will cause a crash. Anyway:
- Double-click the .cs file of a Windows Form
- Double-click on the button in the form to open the Code for OnClick handle
- Crash.
Instead, I think that analyzing crash dump would be much more useful. I can upload two of them for you (or I can put them on my FTP so that you will download).
The exact steps won't give you much - I don't think clicking on _any_ button on the form will cause a crash. Anyway:
- Double-click the .cs file of a Windows Form
- Double-click on the button in the form to open the Code for OnClick handle
- Crash.
Instead, I think that analyzing crash dump would be much more useful. I can upload two of them for you (or I can put them on my FTP so that you will download).
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May 12, 2010
04:54 AM
Hi Mashkov,
We were unable to reproduce the issue at our end.
As you had mentioned it would be helpful if you could upload the crash dump and the project files so that we can investigate further.
Thanks,
Lenwin
We were unable to reproduce the issue at our end.
As you had mentioned it would be helpful if you could upload the crash dump and the project files so that we can investigate further.
Thanks,
Lenwin
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May 12, 2010
05:28 AM
Regarding the project files, they are really complex and large. You won't be able to easily compile them without a lot of dependency including full set of Intel Performance Libraries.
On the dumps:
The webpage at http://community.flexerasoftware.com/newattachment.php?do=manageattach&p= might be temporarily down or it may have moved permanently to a new web address.
More information on this error
Below is the original error message
Error 101 (net::ERR_CONNECTION_RESET): Unknown error.
On the dumps:
The webpage at http://community.flexerasoftware.com/newattachment.php?do=manageattach&p= might be temporarily down or it may have moved permanently to a new web address.
More information on this error
Below is the original error message
Error 101 (net::ERR_CONNECTION_RESET): Unknown error.
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May 12, 2010
05:29 AM
Can you try to download the files from: ftp://ftp.mashkov.me/IS
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May 12, 2010
08:56 AM
Lenwin wrote:
Hi Sikka,
Could you apply the new Hotfix and let us know if it fixes the crashing issue.
Thanks,
Lenwin
Hi Lenwin, Joshua, Just installed the hotfix by updating the IsLimPkg.dll. My problem has gone away. Before the update, opening my project would repeatedly crash the IDE. After the fix, I'm able to open the project, edit the project, and build. No more crashes. Thanks!
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May 12, 2010
10:54 AM
Hi Mashkov,
Thank you for getting back to us with the crash dump.
We are analyzing the crash dump. It would also help If you could get back to us with the sample project which replicates the crashing behavior and the exact steps to reproduce the crash. This would help us to narrow down the issue and address it as soon as possible.
Thanks,
Lenwin
Thank you for getting back to us with the crash dump.
We are analyzing the crash dump. It would also help If you could get back to us with the sample project which replicates the crashing behavior and the exact steps to reproduce the crash. This would help us to narrow down the issue and address it as soon as possible.
Thanks,
Lenwin
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May 13, 2010
01:11 PM
Hello Lenwin
Thank you for letting me know that you've got the crash dump. Regarding the project, I will attach this, but, as I warned you, there are little chance you'll succeed to build it.
Also, when I attach the file, can you make it invisible to other visitors? It contains intellectual property.
Thank you for letting me know that you've got the crash dump. Regarding the project, I will attach this, but, as I warned you, there are little chance you'll succeed to build it.
Also, when I attach the file, can you make it invisible to other visitors? It contains intellectual property.
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May 14, 2010
03:53 AM
Hi Mashkov,
We request you to send us the link to your project via a private message.
Thanks,
Lenwin
We request you to send us the link to your project via a private message.
Thanks,
Lenwin
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May 18, 2010
12:57 PM
Hello Lenwin
Is there any progress with the crash issue?
Is there any progress with the crash issue?
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May 19, 2010
04:11 AM
Hi Mashkov,
We are currently working on your project.
We are trying to identify if the issue is related to the InstallShield Limited Edition (.isl) projects or with the Visual studio projects present in your project file.
We have stripped down your project file to contain only 4 projects (2 visual studio projects + 2 InstallShield Limited Edition Projects). With only 4 projects we are not encountering the crashing issue.
As the behavior is inconsistent we are still working on it to find the root cause of the issue.
As soon as I have any further information I would get back to you.
Thanks,
Lenwin.
We are currently working on your project.
We are trying to identify if the issue is related to the InstallShield Limited Edition (.isl) projects or with the Visual studio projects present in your project file.
We have stripped down your project file to contain only 4 projects (2 visual studio projects + 2 InstallShield Limited Edition Projects). With only 4 projects we are not encountering the crashing issue.
As the behavior is inconsistent we are still working on it to find the root cause of the issue.
As soon as I have any further information I would get back to you.
Thanks,
Lenwin.
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May 21, 2010
08:39 AM
Hi Mashkov,
Could you kindly test the stripped down project on your machine and let us know if you still encounter the crashing issue.The stripped down project works at our end. As the crashing behavior was very inconsistent we were unable to find the exact cause of the issue. If the stripped down project file works fine on your system then kindly add one project at a time, build the project and check for the crashing issue.
If you still come across the crashing behavior with the stripped down project then kindly provide us a small sample project which consists of only 3 - 4 projects which replicates the crashing behavior so that we can investigate further.
Thanks,
Lenwin
Could you kindly test the stripped down project on your machine and let us know if you still encounter the crashing issue.The stripped down project works at our end. As the crashing behavior was very inconsistent we were unable to find the exact cause of the issue. If the stripped down project file works fine on your system then kindly add one project at a time, build the project and check for the crashing issue.
If you still come across the crashing behavior with the stripped down project then kindly provide us a small sample project which consists of only 3 - 4 projects which replicates the crashing behavior so that we can investigate further.
Thanks,
Lenwin
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Jun 07, 2010
01:34 PM
This issue happened to me too. After adding a setup project to my solution, I cannot open it again. VS crashes when I try to open.
Thank you,
Anatoly Molotkov, MCPD
www.a2zconsulting.net
Thank you,
Anatoly Molotkov, MCPD
www.a2zconsulting.net
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Jun 08, 2010
02:38 AM
Hi Anatoly,
Since you have created a new thread regarding this issue I have posted the reply on the same.
Thanks,
Lenwin
Since you have created a new thread regarding this issue I have posted the reply on the same.
Thanks,
Lenwin