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InstallShield 2022 Error: Exception ACCESS_VIOLATION (0xc0000005)
I have InstallShield 2022 R2 and I am unable to run the software. I get the following error every time I attempt to start InstallShield:
Exception ACCESS_VIOLATION (0xc0000005)
at address 0x00429883 trying to read address 0x0000125d.
File : C:\Program Files (x86)\InstallShield\2022\System\isdev.exe
Version : 28.0.0.759
Exception : c0000005
Address : 00429883
Access Type : read
Access Address : 0000125d
I have attempted repairing and even uninstalling InstallShield, but I get the same error every time. Everything else on my computer is working normally and I cannot install InstallShield on a different computer due to certain project requirements.
- Has anyone else encountered this error?
- How do I fix isdev.exe?
- Any other solution?
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Hi @asadraza,
Thank you for your post.
Please accept our apologies for the confusion and any frustration. Sorry to hear that InstallShield crashes every time you try to start / launch it.
We'll need a support ticket (case) to track this issue. Could you please open a case with our Support Team, about this issue, by email at support@revenera.com or by phone at (877) 279-2853?
Please let us know if you have any questions or concerns. Thanks!
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