Install Shield - Package throwing error on different machine

[avundavalli]

I have installed Install Shield 2020 on Windows Server 2016 and packaged my content to a exe. When i install it on the server running on 2016 the exe installs without any issue, but when i try installing on my laptop which runs on windows 10 i see the error in the screenshot. please let me know if there is something i am missing during the packaging.

 

[varul]

Hi avundavalli,

 The error 0x80070002 which translates to "The system cannot find the file specified. " Please check if your machine has anti virus or security software running, If yes please turn it off and then try installing the setup. Else you can also try digitally sign the setup.exe if its not already digitally singed.

[shunt]

I've seen this issue happen if an uncompressed release does not include all the required files - for instance if its missing the setup.ini opr other buit files.

Make sure that you are including all the files that Installshield builds for the installer.