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raringsunny
Level 2

Install Shield Limited Edition

I am using Install Shield Limited Edition (with Visual Studio 2010) and I have just finished creating an installer.

The installer defines the installation folder and copies the files and folders under the installation directory.

It also creates a web site and a web application.

The problem I am facing is that when I run the installer file the installer runs upto a point where it has created an installation folder and successfully copied all the required files.

It then goes about creating a website & web application under IIS and that's where it fails and starts rolling back.

Upon reviewing the verbose installation log file, I see the following errors:

InstallShield 17:29:09: Found element with property 'name' value of: DefaultAppPool
InstallShield 17:29:09: Application pool Enable32bitAppOnWin64 value is 'false'
InstallShield 17:29:09: SetAspversion: machine is 64-bit and IIS running in a bit mode other than the currently selected mode
InstallShield 17:29:09: Error with IISRT: -2172
CustomAction ISIISInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 17:29:09: InstallFinalize. Return value 3.
MSI (s) (7C:E0) [17:29:09:312]: User policy value 'DisableRollback' is 0
MSI (s) (7C:E0) [17:29:09:312]: Machine policy value 'DisableRollback' is 0
MSI (s) (7C:E0) [17:29:09:319]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1113951137,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (7C:E0) [17:29:09:319]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (7C:E0) [17:29:09:319]: Executing op: DialogInfo(Type=1,Argument=My Application)
MSI (s) (7C:E0) [17:29:09:319]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
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SwethaRao
Level 7

Hello,

Log shows "Application pool Enable32bitAppOnWin64 value is 'false'", can you set that value to True and give a try again?

Regards,
Swetha
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