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Lee1212
Level 3

Install Sheild 2014 just refuse to run.

Hi
Today I compiled one of my project with no issues then closed it and tried to open other project that I need to compile and the install shield just not open.
I try to restart but even trying to open it from the main icon not helps.
Can someone think about a solution since I cannot run it anymore and stuck...
Thanks
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(3) Replies
DLee65
Level 13

I am not sure what could cause the problem but have you checked the event viewer for error messages? Have you tried uninstall and reinstall of the application?
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adrianj
Level 2

Hello,

I have exactly the same issue today. My Install Shield refuses to open. I did some Windows updates this morning and ever since it has not worked. This is a bit like last year when the Windows update caused a crash.

Is there a patch to fix this latest Windows update issue?
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Lee1212
Level 3

Lee1212 wrote:
Hi
Today I compiled one of my project with no issues then closed it and tried to open other project that I need to compile and the install shield just not open.
I try to restart but even trying to open it from the main icon not helps.
Can someone think about a solution since I cannot run it anymore and stuck...
Thanks


I found in the install shield folder under system folder an exe called TSconfig.exe that probably responsible for the activation issues.
I run it and just clicked on Activate and this solved the issue.
I am not sure why its happen but I guess it was after Windows Update as well so...
Any way I can work again now.
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