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‎Jun 11, 2006
10:32 AM
Graphical Uninstall wizard on AIX crash- Dump Handler is Processing OutOfMemory
Hi,
Did anyone encountered the error:
JVMDG217: Dump Handler is Processing OutOfMemory - Please Wait.
JVMDG315: JVM Requesting Heap dump file
JVMDG318: Heap dump file written to /home1/ruslan/bmc/idm/idm-suite5.5/uninstall/_uninstall_main/heapdump88432.1150028168.phd
JVMDG303: JVM Requesting Java core file
JVMDG304: Java core file written to /home1/ruslan/bmc/idm/idm-suite5.5/uninstall/_uninstall_main/javacore88432.1150028169.txt
JVMDG274: Dump Handler has Processed OutOfMemory.
JVMST109: Insufficient space in Javaheap to satisfy allocation request
JVMDG217: Dump Handler is Processing OutOfMemory - Please Wait.
JVMDG315: JVM Requesting Heap dump file
JVMDG318: Heap dump file written to /home1/ruslan/bmc/idm/idm-suite5.5/uninstall/_uninstall_main/heapdump88432.1150028187.phd
JVMDG303: JVM Requesting Java core file
JVMDG304: Java core file written to /home1/ruslan/bmc/idm/idm-suite5.5/uninstall/_uninstall_main/javacore88432.1150028189.txt
JVMDG274: Dump Handler has Processed OutOfMemory.
JVMST109: Insufficient space in Javaheap to satisfy allocation request
java.lang.OutOfMemoryError: JVMXE006:OutOfMemoryError, stAllocArray for executeJava failed
at java.awt.image.DataBufferInt.(DataBufferInt.java:70)
at java.awt.image.Raster.createPackedRaster(Raster.java:492)
at java.awt.image.DirectColorModel.createCompatibleWritableRaster(DirectColorModel.java:1045)
at sun.awt.image.ImageRepresentation.createBufferedImage(ImageRepresentation.java(Compiled Code))
at sun.awt.image.ImageRepresentation.setPixels(ImageRepresentation.java(Compiled Code))
at sun.awt.image.ImageDecoder.setPixels(ImageDecoder.java(Inlined Compiled Code))
We managed to verify it is not a real heap size problem that we can resolve with Java arguments.
Did anyone encountered the error:
JVMDG217: Dump Handler is Processing OutOfMemory - Please Wait.
JVMDG315: JVM Requesting Heap dump file
JVMDG318: Heap dump file written to /home1/ruslan/bmc/idm/idm-suite5.5/uninstall/_uninstall_main/heapdump88432.1150028168.phd
JVMDG303: JVM Requesting Java core file
JVMDG304: Java core file written to /home1/ruslan/bmc/idm/idm-suite5.5/uninstall/_uninstall_main/javacore88432.1150028169.txt
JVMDG274: Dump Handler has Processed OutOfMemory.
JVMST109: Insufficient space in Javaheap to satisfy allocation request
JVMDG217: Dump Handler is Processing OutOfMemory - Please Wait.
JVMDG315: JVM Requesting Heap dump file
JVMDG318: Heap dump file written to /home1/ruslan/bmc/idm/idm-suite5.5/uninstall/_uninstall_main/heapdump88432.1150028187.phd
JVMDG303: JVM Requesting Java core file
JVMDG304: Java core file written to /home1/ruslan/bmc/idm/idm-suite5.5/uninstall/_uninstall_main/javacore88432.1150028189.txt
JVMDG274: Dump Handler has Processed OutOfMemory.
JVMST109: Insufficient space in Javaheap to satisfy allocation request
java.lang.OutOfMemoryError: JVMXE006:OutOfMemoryError, stAllocArray for executeJava failed
at java.awt.image.DataBufferInt.
at java.awt.image.Raster.createPackedRaster(Raster.java:492)
at java.awt.image.DirectColorModel.createCompatibleWritableRaster(DirectColorModel.java:1045)
at sun.awt.image.ImageRepresentation.createBufferedImage(ImageRepresentation.java(Compiled Code))
at sun.awt.image.ImageRepresentation.setPixels(ImageRepresentation.java(Compiled Code))
at sun.awt.image.ImageDecoder.setPixels(ImageDecoder.java(Inlined Compiled Code))
We managed to verify it is not a real heap size problem that we can resolve with Java arguments.
(3) Replies
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‎Jun 12, 2006
09:11 AM
Eyal,
It looks like the problem is occuring with the display of an image in the uninstaller. Is this a splash screen or other image that is being displayed in an uninstaller panel? When you say that you have tried adjusting the heap size, have you done this for the uninstaller ? To do so, adjust the values under General Info-->Uninstaller Launcher-->Java Arguments. Note that these settings are different from the heap values that you specify under Media-->Releases-->AIX Launcher. You might also want to try bundling a different version of the IBM AIX JVM with the installer, if possible.
It looks like the problem is occuring with the display of an image in the uninstaller. Is this a splash screen or other image that is being displayed in an uninstaller panel? When you say that you have tried adjusting the heap size, have you done this for the uninstaller ? To do so, adjust the values under General Info-->Uninstaller Launcher-->Java Arguments. Note that these settings are different from the heap values that you specify under Media-->Releases-->AIX Launcher. You might also want to try bundling a different version of the IBM AIX JVM with the installer, if possible.
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‎Jun 12, 2006
10:09 AM
Hi Brian,
The problem is with the first screen (No splash screens).
We defined the heap size from the application data->Uninstaller JVM.
We are using JVM 1.4.2, trying to use 1.4.1 caused us some problems in the past.
Thanks
Eyal
The problem is with the first screen (No splash screens).
We defined the heap size from the application data->Uninstaller JVM.
We are using JVM 1.4.2, trying to use 1.4.1 caused us some problems in the past.
Thanks
Eyal
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‎Jun 14, 2006
04:58 PM
Hi Brian,
Your solution (Setting the heap size for uninstaller) worked !!!
Thanks
Eyal
Your solution (Setting the heap size for uninstaller) worked !!!
Thanks
Eyal