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zhuoyunzhen
Level 2
‎Aug 17, 2020 10:15 PM

Failed to activate Installshield2020r1

When activating Installshield2020r1, the following message appears:

offline activation failed
The offline transaction falied.Make sure that the
response test is property formatted.Chick the hele link
below for more infimation.
Error 51302-Mandatory XML element missing

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2 Replies
Jenifer
Flexera Alumni
‎Aug 18, 2020 11:50 AM

Hi @zhuoyunzhen ,

I would suggest you to contact Flexera support for any activation related issues via support@flexerasoftware.com

They will be able to assist you with!

Thanks,

Jenifer

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lavernwalter
Level 2
In response to Jenifer
‎Aug 19, 2020 03:33 AM

That love is forever sincere as I said  run 3

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