Error code 2727 on installing application

[sagnihotri]

We would like to start using Install Shield setup projects for our applications built in VS 2013.
I created setup project for a test application in VS 2013.

All went well - but sometimes while building solution I get Error '-4075' and this happens rarely but if I build the solution again, I do not get the error message.

If I ignore this error and still install the test application, it gets installed but at the end I get the error 2727 (attached screenshot).

I can ignore this error too and still be able to use the application. But it will be helpful to know the reason for these errors and solution to avoid.

Thanks.

[MichaelU]

This may be addressable by changing the release setting "Keep Unused Directories". Typically No is the better option, but if the cleanup code doesn't identify a directory is actually used and thus should remain present, you may need to change it to Yes, or to add a reference to that Directory table entry that the InstallShield build will properly recognize.

If the directory shouldn't remain present, you may prefer to identify what's trying to use it and to remove that from your project. Note that the trailing GUID on the directory's name indicates that it usually comes from a merge module, so it's possible that both the directory and its usage may or may not be in your project itself.

[sagnihotri]

>>This may be addressable by changing the release setting "Keep Unused Directories". Typically No is the better option

Where can I find the 'Release' settings?
We have installed Limited Edition - is it included in the limited edition?


Thanks.

[DebbieL]

We offer a private community forum specifically for InstallShield Limited Edition questions:
https://community.flexerasoftware.com/forumdisplay.php?264-InstallShield-Limited-Edition-for-Visual-Studio

Your post is being moved to that forum for help there.

[Chaitra]

Hi Agnihotri,

If you are using InstallShield Limited Edition for Visual Studio, kindly navigate to step 6 "Prepare for Release" -> Releases -> CD_ROM/DVD-5/ Single Image -> Build tab -> set "Keep Unused Directories" to No.

Please follow the below links for more information:

https://community.flexerasoftware.com/showthread.php?196717-getting-Error-2727-Directory-entry-not-found

http://forum.installsite.net/index.php?showtopic=19908

http://forum.installsite.net/index.php?showtopic=18898

Hope this helps.

Thanks,
Chaitra

[sagnihotri]

Hi,

I checked the release settings - the 'Keep unused directories' is set to 'No' for the setup project.
I am still getting the same errors as mentioned in the thread.


Thanks.

[Chaitra]

Hi,

Thank you for the response.

The first error that you mentioned- "Error 4075: File not found"

Does this has any particular Merge Module name in the error message?

Please refer the below link, and let me know if you are facing any similar error:

https://community.flexerasoftware.com/showthread.php?184376-Error-4075-File-not-found-An-error-occurred-merging-module-MODULENAME-for-featur

Thanks,
Chaitra

[sagnihotri]

Yes, the merge module in error 4075 is 'AlwaysInstall'.

[sagnihotri]

I am getting 2 warnings and 1 error message after building a solution that includes the windows application and the setup project that deploys the application.

Warning 1 : -7235
Warning 2: -6245
Error : -4075

I tried to follow instruction to clear out the warnings but was not successful.

Please see the attachment for the errors/messages.

Thanks.