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Pilgrim

Error code 2727 on installing application

We would like to start using Install Shield setup projects for our applications built in VS 2013.
I created setup project for a test application in VS 2013.

All went well - but sometimes while building solution I get Error '-4075' and this happens rarely but if I build the solution again, I do not get the error message.

If I ignore this error and still install the test application, it gets installed but at the end I get the error 2727 (attached screenshot).

I can ignore this error too and still be able to use the application. But it will be helpful to know the reason for these errors and solution to avoid.

Thanks.

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8 Replies
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Flexera
Flexera

Re: Error code 2727 on installing application

This may be addressable by changing the release setting "Keep Unused Directories". Typically No is the better option, but if the cleanup code doesn't identify a directory is actually used and thus should remain present, you may need to change it to Yes, or to add a reference to that Directory table entry that the InstallShield build will properly recognize.

If the directory shouldn't remain present, you may prefer to identify what's trying to use it and to remove that from your project. Note that the trailing GUID on the directory's name indicates that it usually comes from a merge module, so it's possible that both the directory and its usage may or may not be in your project itself.
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Pilgrim

Release Settings

>>This may be addressable by changing the release setting "Keep Unused Directories". Typically No is the better option

Where can I find the 'Release' settings?
We have installed Limited Edition - is it included in the limited edition?


Thanks.
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Pilgrim

Re: Error code 2727 on installing application

We offer a private community forum specifically for InstallShield Limited Edition questions:
https://community.flexerasoftware.com/forumdisplay.php?264-InstallShield-Limited-Edition-for-Visual-...

Your post is being moved to that forum for help there.
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Pilgrim

Re: Error code 2727 on installing application

Hi Agnihotri,

If you are using InstallShield Limited Edition for Visual Studio, kindly navigate to step 6 "Prepare for Release" -> Releases -> CD_ROM/DVD-5/ Single Image -> Build tab -> set "Keep Unused Directories" to No.

Please follow the below links for more information:

https://community.flexerasoftware.com/showthread.php?196717-getting-Error-2727-Directory-entry-not-f...

http://forum.installsite.net/index.php?showtopic=19908

http://forum.installsite.net/index.php?showtopic=18898

Hope this helps.

Thanks,
Chaitra
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Highlighted
Pilgrim

Same error

Hi,

I checked the release settings - the 'Keep unused directories' is set to 'No' for the setup project.
I am still getting the same errors as mentioned in the thread.


Thanks.
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Pilgrim

Re: Error code 2727 on installing application

Hi,

Thank you for the response.

The first error that you mentioned- "Error 4075: File not found"

Does this has any particular Merge Module name in the error message?

Please refer the below link, and let me know if you are facing any similar error:

https://community.flexerasoftware.com/showthread.php?184376-Error-4075-File-not-found-An-error-occur...

Thanks,
Chaitra
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Highlighted
Pilgrim

Merge Module

Yes, the merge module in error 4075 is 'AlwaysInstall'.
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Pilgrim

Warning and Error messages

I am getting 2 warnings and 1 error message after building a solution that includes the windows application and the setup project that deploys the application.

Warning 1 : -7235
Warning 2: -6245
Error : -4075

I tried to follow instruction to clear out the warnings but was not successful.

Please see the attachment for the errors/messages.

Thanks.
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