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- Error -5001: 0x8000ffff after restart. Urgent!!!
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J_anitha
Pilgrim
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Jun 07, 2013
02:37 PM
Error -5001: 0x8000ffff after restart. Urgent!!!
Hello,
I have an InstallScript project that was written in InstallShield 12. I've now upgraded the project to 2012 Spring.
After I install my product, and restart my machine, I'm getting Error -5001: 0x8000ffff.
Searched a lot through the posts..but couldnt solve.
Anyone knows how to get rid of this???
Please help!! Thanks much in advance.
I have an InstallScript project that was written in InstallShield 12. I've now upgraded the project to 2012 Spring.
After I install my product, and restart my machine, I'm getting Error -5001: 0x8000ffff.
Searched a lot through the posts..but couldnt solve.
Anyone knows how to get rid of this???
Please help!! Thanks much in advance.
1 Reply
ZygoCorp
Flexera beginner
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Jun 18, 2013
09:01 AM
Re: Error -5001: 0x8000ffff after restart. Urgent!!!
Your registry has likely gotten hosed. We have encountered this when installshield gets confused - especially when executing an upgrade. could never figure out why. [to be clear - we ran into this when executing our installer....]
We found we had to manually delete all files and registry entries and the software\Microsoft\windows\current version\uninstall entry.
We found we had to manually delete all files and registry entries and the software\Microsoft\windows\current version\uninstall entry.