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Sep 23, 2014
12:38 PM
Error 2709. Offline join completion information was not found
Hi,
I've created a setup using InstallShield Premier 2013. On some machines the setup runs without any problems. On some other Windows 8.1 and Windows 2012 Server machines, I get the error mentioned in the title and the setup stops.
Part from the log file:
MSI (s) (C8:F0) [19:21:48:846]: SECREPAIR: New Hash Database creation complete.
MSI (s) (C8:F0) [19:21:48:846]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (C8:F0) [19:21:48:877]: Note: 1: 2709 2: crtowords_en.dll.B625DA58_2D88_11D3_B332_00A0C9DA500E
MSI (s) (C8:F0) [19:21:48:893]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (C8:F0) [19:21:48:893]: SECUREREPAIR: SecureRepair Failed. Error code: a95F2971498
Error 2709. Offline join completion information was not found.
MSI (s) (C8:F0) [19:21:50:127]: Product: -- Error 2709. Offline join completion information was not found.
Action ended 19:21:50: ResolveSource. Return value 3.
Action ended 19:21:50: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Don't know what's causing this or what's missing. Please help.
Regards,
Edward
I've created a setup using InstallShield Premier 2013. On some machines the setup runs without any problems. On some other Windows 8.1 and Windows 2012 Server machines, I get the error mentioned in the title and the setup stops.
Part from the log file:
MSI (s) (C8:F0) [19:21:48:846]: SECREPAIR: New Hash Database creation complete.
MSI (s) (C8:F0) [19:21:48:846]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (C8:F0) [19:21:48:877]: Note: 1: 2709 2: crtowords_en.dll.B625DA58_2D88_11D3_B332_00A0C9DA500E
MSI (s) (C8:F0) [19:21:48:893]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (C8:F0) [19:21:48:893]: SECUREREPAIR: SecureRepair Failed. Error code: a95F2971498
Error 2709. Offline join completion information was not found.
MSI (s) (C8:F0) [19:21:50:127]: Product:
Action ended 19:21:50: ResolveSource. Return value 3.
Action ended 19:21:50: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Don't know what's causing this or what's missing. Please help.
Regards,
Edward
(12) Replies