Delete icons/shortcuts and folders

[Clifton_Simmons]

First, I am new to this software.

We have created shortcuts and folders on the destination computers. None of that information was placed in the registry. I need InstallShield to delete the shortcut from the desktop and the folder prior to installing the new version of our code. How is this done?

[tjohnson1]

Here is how to remove files and folders from the machine during your install (shortcuts are files with a .lnk extension): http://helpnet.flexerasoftware.com/installshield21helplib/installshield21helplib.htm#StartTopic=helplibrary/RemoveFileTableSprt.htm

If the shortcuts and folders were created by another MSI install you can also create your new install as a Major Upgrade: https://flexeracommunity.force.com/customer/articles/en_US/INFO/Q211822