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Thananjeyan_M
Level 6

Custom Action failed

Hi

I upgrade my basic msi project from IS 2012 to IS 2018 SP1 after that Custom Action dll is not working. DLL is working fine in IS 2012. Kindly help me, if anyone know about this issue.

Please find the below error log:

MSI (s) (88:64) [16:21:22:372]: Invoking remote custom action. DLL: C:\windows\Installer\MSIC5D3.tmp, Entrypoint: m4
InstallShield: Attempting to load through CLR 4 APIs...
InstallShield: Getting meta host...
InstallShield: Enumerating available runtimes...
InstallShield: Highest available runtime: v4.0.30319
InstallShield: Failed to load CLR - error 0x340076
InstallShield: could not load any version of the CLR

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(2) Replies
banna_k
Revenera
Revenera

Hi @Thananjeyan_M ,

Looks like the required .net frame work is not available on the target machine,  Can you check the below link and see whether your problem can be solved with that.

https://helpnet.flexerasoftware.com/installshield24helplib/helplibrary/ManagedCA-RunTimeRqmnts.htm

https://helpnet.flexerasoftware.com/installshield24helplib/helplibrary/ManagedCA-Arguments.htm#customizinginstallbehavior_2861452986_1147576

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Hi banna_K,

Thank you very much for your help.

I have included the below property in my project and it works fine.

IS_CLR_VERSION=v2.0.50727

Thanks,

Thananjeyan