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Pilgrim

Crystal Reports 2008 Runtime Dependency

Just wondering if anyone else has seen this. I apologize if this is something obvious, but I'm fairly new to this. I'm trying to build an install that uses Crystal Reports. However, I'm getting errors in the build process of:

Merging modules...
ISDEV : error -4072: Error retrieving dependency ATL.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency ATL.Policy.66332652_9C28_58B1_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency CRT.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency CRT.Policy.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency MFC.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency MFC.Policy.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency MFCLOC.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency MFCLOC.Policy.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency OpenMP.1E507087_0819_45E0_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
ISDEV : error -4072: Error retrieving dependency OpenMP.Policy.04B9F3B6_9645_7658_FF1F_C8B3B9A1E18E:1033 of C:\Program Files\Common Files\Merge Modules\CRRuntime_12_1.msm
Merging Microsoft Component Category Manager Library: C:\Program Files\InstallShield\2010\Modules\i386\COMCAT.MSM

When I check the dependencies using the Static Scanning Wizard, "Crystal Reports 2008 Runtime" comes up, and there is no value in the Link To. I'm guessing that means this is a dependency, but it doesn't know where to find the assembly for this? I'm using the CR115_NET_EmbeddedReporting Merge Module in my project, but that seems to build fine:

Merging CR115_NET_EmbeddedReporting: C:\Program Files\Common Files\Merge Modules\CrystalReports11_5_NET.msm

Can anyone explain why this project is looking for this dependency or what I'm doing wrong?

Thanks in advance.
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3 Replies
Pilgrim

Re: Crystal Reports 2008 Runtime Dependency

This may be a little late, but will hopefully show up in future searches and help others with the same problem.

We were having the same problems using Crystal Reports 2008 SP2. After 2 full days of monkeying around with IS2010, Crystal Merge Modules, VC++ Merge Modules, and SAP/Business Objects/Crystal Decisions (whatever it's named this week), we finally got an install to build.

Most of the Google searches pointed to Visual C++ redistributables. Basically, we had the CRRuntime_12_2.msm file and the Microsoft_VC80_*.msm files. They were all included in the IS file, but it still wouldn't work. One search result mentioned to open the CRRuntime_12_2.msm file in IS and change the Module Language. This was not sufficient. Here are the steps we took to fix the problem:

- Open CRRuntime_12_2.msm in InstallShield 2010
- Change General Information->Module Language from English to Language Independent (leave Template Summary at ";1033")
- Remove ALL Module Dependencies (Visual C++ 8.0 OpemMP, MFSLOC, MFC, CRT, ATL, and the associated .Policy)
- Re-Add the Module Dependencies
- Save the merge module
- Open project ISM
- Add CRRuntime_12_2.msm and all dependent Visual C++ 8.0 modules
- Build

This worked for us.
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Pilgrim

thanks

Thanks it worked for me tooo.
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Pilgrim

Re: Crystal Reports 2008 Runtime Dependency

Thanks it worked great
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