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‎Sep 03, 2012
07:12 AM
Activation Loop
I seem to be stuck in an Activation Loop. Using Visual Studio 2010 (Windows 7 32 bit). Installed InstallSheild, and received my Activation Code. However, when I key it in, and get to the Activation screen, it says Activating, but never completes. If I press enter after a few minutes when the dialog is on screen, it says it has successfully activated, but next time I relaunch Visual Studio I'm prompted to activate again. And any setup files I create say they are using the EVALUATION version. Any ideas?
(3) Replies
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‎Sep 03, 2012
04:01 PM
OK - Uninstalled completely, removed as many registry keys as I could find that relate to InstallShield Limited Edition. Rebooted / Reinstalled. No good.
Uninstalled again, removed registry keys, rebooted and reinstalled in a different install location. Worked perfectly.
Uninstalled again, removed registry keys, rebooted and reinstalled in a different install location. Worked perfectly.
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‎Dec 20, 2013
03:55 PM
Sometimes when stuck in an activation loop, activating the software through the command line might help.
Activation
Online Steps
1. Open a Command Prompt
2. Navigate to the following location:
a. For 32 bit OS: C:\Program Files\InstallShield\(***VERSION***)\System
b. For 64 bit OS: C:\Program Files (x86)\InstallShield\(***VERSION***)\System
3. Execute the following command:
a. Tsconfig /activate
4. If online fails is not an option please see the offline steps below
Offline Steps
1. Open a command Prompt
2. Navigate to the following location:
a. For 32 bit OS: C:\Program Files\InstallShield\(***VERSION***)\System
b. For 64 bit OS: C:\Program Files (x86)\InstallShield\(***VERSION***)\System
3. Execute the following command:
a. Tsconfig /activate /no_internet
4. Email the xml code generated to our activation server and wait for an automatic reply.
a. OActivations@flexerasoftware.com
5. Wait for a response email to be automatically generated with a new response xml code.
6. Execute the same command in step 3
a. Tsconfig /activate /no_internet
7. A dialog should appear stating a successful Activation took place.
GK
Activation
Online Steps
1. Open a Command Prompt
2. Navigate to the following location:
a. For 32 bit OS: C:\Program Files\InstallShield\(***VERSION***)\System
b. For 64 bit OS: C:\Program Files (x86)\InstallShield\(***VERSION***)\System
3. Execute the following command:
a. Tsconfig /activate
4. If online fails is not an option please see the offline steps below
Offline Steps
1. Open a command Prompt
2. Navigate to the following location:
a. For 32 bit OS: C:\Program Files\InstallShield\(***VERSION***)\System
b. For 64 bit OS: C:\Program Files (x86)\InstallShield\(***VERSION***)\System
3. Execute the following command:
a. Tsconfig /activate /no_internet
4. Email the xml code generated to our activation server and wait for an automatic reply.
a. OActivations@flexerasoftware.com
5. Wait for a response email to be automatically generated with a new response xml code.
6. Execute the same command in step 3
a. Tsconfig /activate /no_internet
7. A dialog should appear stating a successful Activation took place.
GK
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‎Dec 24, 2013
03:02 AM
Hi GK,
Thank you for your detailed instructions on activating the software through command line.
It will help many users.
Much appreciated.
Thanks,
Chaitra
Thank you for your detailed instructions on activating the software through command line.
It will help many users.
Much appreciated.
Thanks,
Chaitra