at com.zerog.util.ZGUtil.isThisJarSigned(Unknown Source)

[lwmillertx]

InstallAnywhere 2017 SP1   Premier
Build 5608

Recently in the last few days, my InstallAnywhere builds are getting this error message.

Finished copying common files
[buildinstaller] Assembling common resources...
[buildinstaller] Assembling installer components...
[buildinstaller] java.io.IOException: Specified Jar File does not exist
[buildinstaller]  at com.zerog.util.ZGUtil.isThisJarSigned(Unknown Source)
[buildinstaller]  at Flexeraal3.ag(Unknown Source)
[buildinstaller]  at Flexeraal3.af(Unknown Source)
[buildinstaller]  at Flexeraal3.aa(Unknown Source)
[buildinstaller]  at Flexeraal3.ac(Unknown Source)
[buildinstaller]  at com.zerog.ia.installer.actions.CustomActionBase.zipCustomCodeSelf(Unknown Source)
[buildinstaller]  at com.zerog.ia.installer.InstallPiece.zipCustomCode(Unknown Source)
[buildinstaller]  at com.zerog.ia.installer.InstallPiece.zipCustomCode(Unknown Source)
[buildinstaller]  at com.zerog.ia.designer.build.ZipToUtility.ae(Unknown Source)
[buildinstaller]  at com.zerog.ia.designer.build.ZipToUtility.installerZipCustomCode(Unknown Source)
[buildinstaller]  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[buildinstaller]  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
[buildinstaller]  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
[buildinstaller]  at java.lang.reflect.Method.invoke(Unknown Source)
[buildinstaller]  at com.zerog.ia.installer.Installer.zipCustomCode(Unknown Source)
[buildinstaller]  at Flexeraad8.a8(Unknown Source)
[buildinstaller]  at Flexeraad8.hw(Unknown Source)
[buildinstaller]  at Flexeraad8.b1(Unknown Source)
[buildinstaller]  at Flexeraad8.fr(Unknown Source)
[buildinstaller]  at Flexeraad8.a3(Unknown Source)
[buildinstaller]  at Flexeraaef.run(Unknown Source)
[buildinstaller] java.io.IOException: Specified Jar File does not exist
[buildinstaller]  at com.zerog.util.ZGUtil.isThisJarSigned(Unknown Source)
[buildinstaller]  at Flexeraal3.ag(Unknown Source)
[buildinstaller]  at Flexeraal3.af(Unknown Source)
[buildinstaller]  at Flexeraal3.aa(Unknown Source)
[buildinstaller]  at Flexeraal3.ac(Unknown Source)
[buildinstaller]  at com.zerog.ia.installer.actions.CustomActionBase.zipCustomCodeSelf(Unknown Source)
[buildinstaller]  at com.zerog.ia.installer.InstallPiece.zipCustomCode(Unknown Source)
[buildinstaller]  at com.zerog.ia.installer.InstallPiece.zipCustomCode(Unknown Source)
[buildinstaller]  at com.zerog.ia.designer.build.ZipToUtility.ae(Unknown Source)
[buildinstaller]  at com.zerog.ia.designer.build.ZipToUtility.installerZipCustomCode(Unknown Source)
[buildinstaller]  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[buildinstaller]  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
[buildinstaller]  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
[buildinstaller]  at java.lang.reflect.Method.invoke(Unknown Source)
[buildinstaller]  at com.zerog.ia.installer.Installer.zipCustomCode(Unknown Source)
[buildinstaller]  at Flexeraad8.a8(Unknown Source)
[buildinstaller]  at Flexeraad8.hw(Unknown Source)
[buildinstaller]  at Flexeraad8.b1(Unknown Source)
[buildinstaller]  at Flexeraad8.fr(Unknown Source)
[buildinstaller]  at Flexeraad8.a3(Unknown Source)
[buildinstaller]  at Flexeraaef.run(Unknown Source)

[Revenera_Ian · Accepted solution]

Hi Lee,

Thank you for your reply. You're welcome.

It would be best to follow these steps:

1. Navigate to this page in a web browser:

https://www.flexerasoftware.com/about-us/contact-us.html

2. Select Speak with a product specialist.
3. Complete the form.
4. Submit the form.

Someone will contact you to discuss next steps for receiving technical support, namely, you need to have a valid support contract (maintenance plan).

Thanks,

Ian

[cvirata]

Hello @lwmillertx ,

It looks like your question is specific to our InstallAnywhere product. I will go ahead and move this post to the InstallAnywhere product forum. Going forward you can access the forum by clicking the InstallAnywhere product on the main community page and then clicking the InstallAnywhere Forum link. There you will be able to ask or respond to product questions.

Regards,

Christine

[Revenera_Ian]

Hi @lwmillertx,

Thank you for your post.

It would be best to open a new support ticket for this issue. If you have not already done so, could you please open a new support ticket for this issue?

Thanks,

Ian

[lwmillertx]

Thanks, So the forum is not a good place for this question.
Also when you say open up a support ticket, how is that done. I was trying to figure that out and went with the forum instead.

Lee

[Revenera_Ian · Accepted solution]

Hi Lee,

Thank you for your reply. You're welcome.

It would be best to follow these steps:

1. Navigate to this page in a web browser:

https://www.flexerasoftware.com/about-us/contact-us.html

2. Select Speak with a product specialist.
3. Complete the form.
4. Submit the form.

Someone will contact you to discuss next steps for receiving technical support, namely, you need to have a valid support contract (maintenance plan).

Thanks,

Ian

[lwmillertx · Accepted solution]

It appears a path variable was set wrong (not sure how or why).  Once it was correct in a number of places, the build works without error

Path variable is wrong.  IT should be 
      <string><![CDATA[$EXTRACTS_DIR$\TSMinstall\\ia\lib\]]></string> and not  <string><![CDATA[$EXTRACTS_DIR$\TSMinstall\TSMinstall\ia\lib\]]></string>


<object class="com.zerog.ia.installer.util.DependenciesPropertyData" objectID="d2e8cfd2916b">
<property name="propertyName">
<string><![CDATA[ServerConfig.jar]]></string>
</property>
<property name="propertyValue">
<string><![CDATA[$EXTRACTS_DIR$\TSMinstall\TSMinstall\ia\lib\]]></string>
</property>
</object>

[lwmillertx]

The problem has been fixed. It appears certain values are pointing to the
Wrong directory. Once I corrected this, the error message went away.
So the problem can be closed out.

Path variable is wrong.  IT should be 
      $EXTRACTS_DIR$\TSMinstall\\ia\lib\ and not  $EXTRACTS_DIR$\TSMinstall\TSMinstall\ia\lib\




ServerConfig.jar


$EXTRACTS_DIR$\TSMinstall\TSMinstall\ia\lib\



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