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Narayana_v
Level 2

Uninstaller is not getting created in InstallAnywhere 2011

Hi,

Uninstaller is not getting created in InstallAnywhere 2011 sp3,where uninstaller folder is created with only ".com.zerog.registry.xml" file and i observed below stack trace while installing the product in the debug mode,

in monitorthread + imagebardefaulprogressbar
Install Directory: exception while executing: com.zerog.ia.installer.actions.Ins
tallUninstaller -- Uninstaller.exe
java.lang.NullPointerException
at com.zerog.ia.installer.IAStatusLog.a(DashoA10*..)
at com.zerog.ia.installer.IAStatusLog.a(DashoA10*..)
at com.zerog.ia.installer.actions.InstallUninstaller.installSelf(DashoA1
0*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.actions.InstallDirectory.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.Installer.install(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
Create Shortcut: Shortcut 'com.zerog.ia.installer.actions.CreateShortc
ut -- Stop PowerExchange Listener.lnk' has no target (3).
Create Shortcut: Shortcut 'com.zerog.ia.installer.actions.CreateShortc
ut -- Start PowerExchange Listener.lnk' has no target (3).
Create Shortcut: Shortcut 'com.zerog.ia.installer.actions.CreateShortc
ut -- PING PowerExchange Listener.lnk' has no target (3).
Create Shortcut: Shortcut 'com.zerog.ia.installer.actions.CreateShortc
ut -- Uninstall PowerExchange 9.5.1.lnk' has no target (3).
Retrying Installables deferred in pass 0
Deferral retries done because:
There were no deferrals in the last pass.
java.lang.NullPointerException
at com.zerog.ia.installer.IAStatusLog.a(DashoA10*..)
at com.zerog.ia.installer.IAStatusLog.a(DashoA10*..)
at com.zerog.ia.installer.actions.InstallUninstaller.installSelf(DashoA1
0*..)
at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
at com.zerog.ia.installer.Installer.installUninstaller(DashoA10*..)
at com.zerog.ia.installer.Installer.installSelf(DashoA10*..)
at com.zerog.ia.installer.Installer.install(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)

Please let me know, how to resolve this.

Thanks,
Narayan v.
Labels (1)
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(2) Replies
RamyaVenkatesh
Level 7

Hi,

What is your installation directory? Do you have any rules in the project, say for the uninstaller?

Please share the project file if possible.

Thanks
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Narayana_v
Level 2

Hi RamyaVenkatesh,

Thanks for your reply, my problem got fixed, the reason behind the problem was some action in the pre-Installation sections were failing, create uninstalltion action was declared after this action so it was failing to create the uninstaller.

Thanks again...:)
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