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phanik
Pilgrim

Product Failed to install with error "Installer User Interface Mode Not Supported"

hi,
my product failed to install on RHEL v. 7.3 with error as shown below. Please help me how to resolve this issue.


./myproduct_LINUX_X86_64.bin -i console Preparing to install Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...


=======================================================

Installer User Interface Mode Not Supported

Unable to load and to prepare the installer in console or silent mode.

=======================================================
----
Labels (1)
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11 Replies
sturge
Flexera beginner

Re: Product Failed to install with error "Installer User Interface Mode Not Supported"

Did you check the Console checkbox under InstallerUI?
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phanik
Pilgrim

Re: Product Failed to install with error "Installer User Interface Mode Not Supported"

yes , selected checkbox for all 3, GUI, console and silent.

I am providing error below:



java.version == 1.8.0_121 (Java 1)
java.vm.name == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor == Oracle Corporation
java.vm.version == 25.121-b13
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 1.8
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 1.8
java.vendor == Oracle Corporation
java.vendor.url == http://java.oracle.com/
java.class.version == 52.0
java.library.path == /usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib
java.compiler == null
java.home == /tmp/install.dir.31283/Linux/resource/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == amd64
os.version == 3.10.0-514.2.2.el7.x86_64
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == root
user.home == /root
user.dir == /tmp/install.dir.31283
user.language == en
user.region == null
__________________________________________________________________________

XMLScriptReader: unable to parse the provided script file. File may have been invalid...
java.lang.NullPointerException
at Flexeraan8.am(Unknown Source)
at Flexeraan8.ak(Unknown Source)
at Flexeraan8$1.aa(Unknown Source)
at Flexeraair.ad(Unknown Source)
at Flexeraan8.ac(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.b1(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a8(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.au(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
Unable to load the script.

=======================================================

Installer User Interface Mode Not Supported

Unable to load and to prepare the installer in console or silent mode.

=======================================================

SHUTDOWN REQUESTED
(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories
System's temporary directory = /tmp
Exiting with exit code: 2000
cleanUp()
calling cleanUpUNIX()



please help me on this.
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sturge
Flexera beginner

Re: Product Failed to install with error "Installer User Interface Mode Not Supported"

Try running this after entering "export LAX_DEBUG=true" if you haven't already. Maybe it will give more info

I did find this link. Not sure if it relates to you. It suggests a Linux library is missing.

http://www.novell.com/support/kb/doc.php?id=3942266

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phanik
Pilgrim

Re: Product Failed to install with error "Installer User Interface Mode Not Supported"

thanks Sturge for your quick reply.

yes i already did "export LAX_DEBUG=true". and pasted the error in my previous post. again im coping here. Please help on this.




java.version == 1.8.0_121 (Java 1)
java.vm.name == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor == Oracle Corporation
java.vm.version == 25.121-b13
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 1.8
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 1.8
java.vendor == Oracle Corporation
java.vendor.url == http://java.oracle.com/
java.class.version == 52.0
java.library.path == /usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib
java.compiler == null
java.home == /tmp/install.dir.31283/Linux/resource/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == amd64
os.version == 3.10.0-514.2.2.el7.x86_64
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == root
user.home == /root
user.dir == /tmp/install.dir.31283
user.language == en
user.region == null
__________________________________________________________________________

XMLScriptReader: unable to parse the provided script file. File may have been invalid...
java.lang.NullPointerException
at Flexeraan8.am(Unknown Source)
at Flexeraan8.ak(Unknown Source)
at Flexeraan8$1.aa(Unknown Source)
at Flexeraair.ad(Unknown Source)
at Flexeraan8.ac(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.b1(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a8(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.au(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
Unable to load the script.

=======================================================

Installer User Interface Mode Not Supported

Unable to load and to prepare the installer in console or silent mode.

=======================================================

SHUTDOWN REQUESTED
(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories
System's temporary directory = /tmp
Exiting with exit code: 2000
cleanUp()
calling cleanUpUNIX()
0 Kudos
sturge
Flexera beginner

Re: Product Failed to install with error "Installer User Interface Mode Not Supported"

I found this old thread that could be your problem. Has to do with signed jars in your dependencies. Check it out.

https://community.flexerasoftware.com/showthread.php?194093-quot-Installer-User-Interface-Mode-Not-S...
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phanik
Pilgrim

Re: Product Failed to install with error "Installer User Interface Mode Not Supported"

My problem is resolved by setting DISPLAY="" , on target machine DISPLAY env variable has been set to something else, this is why my installer is ending up with console mode not supported error. Thanks alot for all your help guys.
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LeanFTSetup installation issue in Linux server

user.dir == /opt/apps/install.dir.123568
user.language == en
user.region == null
__________________________________________________________________________

XMLScriptReader: unable to parse the provided script file. File may have been invalid...
java.lang.NullPointerException
at Flexeraan8.am(Unknown Source)
at Flexeraan8.ak(Unknown Source)
at Flexeraan8$1.aa(Unknown Source)
at Flexeraair.ad(Unknown Source)
at Flexeraan8.ac(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.b1(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a8(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.au(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
Unable to load the script.

=======================================================

Installer User Interface Mode Not Supported

Unable to load and to prepare the installer in console or silent mode.

=======================================================

SHUTDOWN REQUESTED
(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories
System's temporary directory = /tmp
Exiting with exit code: 2000
cleanUp()
calling cleanUpUNIX()


Note : Tried by setting up DISPLAY="", but still facing issue. Please help on this asap.
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JP_Martin
Pilgrim

export DISPLAY

RamyaLogalingam wrote:
user.dir == /opt/apps/install.dir.123568
user.language == en
user.region == null
__________________________________________________________________________

XMLScriptReader: unable to parse the provided script file. File may have been invalid...
java.lang.NullPointerException
at Flexeraan8.am(Unknown Source)
at Flexeraan8.ak(Unknown Source)
at Flexeraan8$1.aa(Unknown Source)
at Flexeraair.ad(Unknown Source)
at Flexeraan8.ac(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.b1(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a8(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.au(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
Unable to load the script.

=======================================================

Installer User Interface Mode Not Supported

Unable to load and to prepare the installer in console or silent mode.

=======================================================

SHUTDOWN REQUESTED
(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories
System's temporary directory = /tmp
Exiting with exit code: 2000
cleanUp()
calling cleanUpUNIX()


Note : Tried by setting up DISPLAY="", but still facing issue. Please help on this asap.



This worked for me:

DISPLAY=""
export DISPLAY

Just in case you didn't do the export piece.
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fiosbor
Pilgrim

Re: Product Failed to install with error "Installer User Interface Mode Not Supported"

sturge wrote:
Try running this after entering "export LAX_DEBUG=true" if you haven't already. Maybe it will give more info

I did find this link. aboutmens review of sizegenetics Not sure if it relates to you. It suggests a Linux library is missing.

http://www.novell.com/support/kb/doc.php?id=3942266


this link. Not working ?
0 Kudos