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marroyo
Level 3

NonFatalError in Mac OS X installation

When installing my application in Mac OS X Mavericks/Yosemite, the installer produced a nonFatalError in the installation log:

Install JRE: /Applications/MyApp/jre
Status: ERROR
Additional Notes: ERROR - JRE Source does not exist

What does this message mean?

This not happens in Windows and Linux.

My configuration is:

JVM Settings - Installer Settings:
valid VM list 1.7+
Install Bundled / Downloaded Virtual Machine - VM Install Folder: User Install Folder / jre

Build - Mac OS X - with VM - Don't search for VM; use bundled VM: Oracle JRE 1.7.0_60 Mac

Thanks,
Marroyo
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(3) Replies
DronidZe
Level 4

I've got the same problem (checked on IA2013/2014, MacOSX 10.9 and 10.10, bundled JRE8u31). Each installation finishes with information about occured errors on the last page and installation log contains "ERROR - JRE Source does not exist".

marroyo, do you have any solutions for this problem?
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marroyo
Level 3

For now, while Flexera fix this problem, I'm ignoring the "Non-Fatal Errors", using the following rules:


Sequence - Post-Install – Panel: Install Complete: Install Complete

Rule: Compare InstallAnywhere Variables:
$INSTALL_SUCCESS$ does not equal FATAL_ERROR

Sequence - Post-Install – Panel: Install Failed: Install Complete

Rule: Compare InstallAnywhere Variables:
$INSTALL_SUCCESS$ equal FATAL_ERROR

Marroyo
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DronidZe
Level 4

I've found a document https://flexeracommunity.force.com/customer/articles/en_US/ERRDOC/ERROR-JRE-Source-does-not-exist-on-Mac-OS-X with a couple of workarounds but I haven't tried them yet.
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