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mapiato
Level 3

InstallAnywhere 2012 transfer to a new machine

Hi, I need to migrate InstallAnywhere 2012 to a new machine. Unfortunately, after years of the original installation, there are no more installation files, documentation, or proof of purchase. Workers who have arranged for this are no longer available. I know that version 2012 is no longer supported. How can I get the necessary data and files for a new installation? How about the license transfer? Thank you in advance for your help Martin
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(2) Replies
sbeil
Revenera Moderator Revenera Moderator
Revenera Moderator

I recommend posting your question on the InstallAnywhere forum. Your fellow community users may be able to provide you the answer you need.  https://community.flexera.com/t5/InstallAnywhere/ct-p/InstallAnywhere

 

 

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Flex-Jeremy
Technical Writer
Technical Writer

Hi @mapiato

If you still have your product Serial number, you can contact technical support and provide them with the Serial number, Support should be able to help you migrate InstallAnywhere to a new machine. 

Contacting Technical support: 
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Support should have access to the installer for older versions of InstallAnywhere as well. 

I am only human; anything said is my view or from my own experience and not necessarily that of Flexera.
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
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