lwmillertx
Level 3

Exception in thread "installer" Flexeraac3$aaa: could not find 'InstData' in base path

Using IA 2020 SP1 on Windows 2019

 

I use the IA as a wrapper for several customer Java jar calls.  I use IA to configure my software. 

All of my calls are in the pre-install and post-install sequence .  I don't have anything in the install sequence.   This setup has worked for me for years.

Recently I needed to add support for a multiple locales splash screen.  I added several files in the install sequence, but as "DO NOT INSTALL".  Now when I run the project, it produce this error once it has completed all of my pre-install sequence  java calls

 

Exception in thread "installer" Flexeraac3$aaa: could not find 'InstData' in base path

And then hangs.

 

Any ideas?

 

0 Kudos
3 Replies
LeeMiller
Level 3

Who monitors this site and provides responses? Is there anyone who can provided me some assistance on this issue?
0 Kudos

Hi

 

Can you please provide me more info on these:

- How are you adding files with "DO NOT INSTALL" setting, using API?

- Which Java are you using to install your application?

- Stack trace in debug console

 

0 Kudos

Can you please provide me more info on these:

- How are you adding files with "DO NOT INSTALL" setting, using API?

     Response:  In the Sequence tab -->Install   I choose Add Files,  I select my translated splash screen,   for the Path option, I choose "DO NOT INSTALL"  I do this for 14 other translated splash screens.   That is the only thing which is in the  Sequence -->Install.  All of my actually work is done in the Pre-Install and Post-Install sections.    Up until I tried to add something in the Sequence-->Install did the process hang on me. 

      

- Which Java are you using to install your application?

   Response:   I have embedded Java 8.0.6.10 as the VM

- Stack trace in debug console

cwd: C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows

cmd: "C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\bin\java.exe" -Xms16777216 -Xmx50331648 -Djava.compiler=NONE -classpath "C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData\IAClasses.zip;C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData\Execute.zip;C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\InstallerData\Execute.zip;C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData\Resource1.zip;C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\InstallerData\Resource1.zip;C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData;C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\InstallerData;" com.zerog.lax.LAX "C:/Users/Administrator/AppData/Local/Temp/2/I1617113754/Windows/install.lax" "C:/Users/Administrator/AppData/Local/Temp/2/laxFEBD.tmp"

LAX Version = 20.0

__________________________________________________________________________

 

InstallAnywhere 2020

Version: 20.0

__________________________________________________________________________

 

Tue Mar 30 07:17:07 MST 2021

 

Free Memory: 11483 kB

Total Memory: 16768 kB

 

No Arguments

 

java.class.path:

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData\IAClasses.zip

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData\Execute.zip

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\InstallerData\Execute.zip

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData\Resource1.zip

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\InstallerData\Resource1.zip

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\InstallerData

 

ZGUtil.CLASS_PATH:

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData\IAClasses.zip

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData\Execute.zip

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\InstallerData

 

sun.boot.class.path:

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\bin\compressedrefs\jclSC180\vm.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\se-service.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\math.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmorb.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmorbapi.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmcfw.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmpkcs.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmcertpathfw.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmjgssfw.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmjssefw.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmsaslfw.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmjcefw.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmjgssprovider.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmjsseprovider2.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ibmcertpathprovider.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\xmldsigfw.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\xml.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\charsets.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\resources.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\rt.jar

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\dataaccess.jar

 

java.ext.dirs:

    C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\lib\ext

 

java.version                  == 1.8.0_251 (Java 1)

java.vm.name                  == IBM J9 VM

java.vm.vendor                == IBM Corporation

java.vm.version               == 2.9

java.vm.specification.name    == Java Virtual Machine Specification

java.vm.specification.vendor  == Oracle Corporation

java.vm.specification.version == 1.8

java.specification.name       == Java Platform API Specification

java.specification.vendor     == Oracle Corporation

java.specification.version    == 1.8

java.vendor                   == IBM Corporation

java.vendor.url               == http://www.ibm.com

java.class.version            == 52.0

java.library.path             == C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\bin\compressedrefs;C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre\bin;C:\windows\system32;C:\windows;C:\Program Files\IBM\gsk8\bin;C:\Program Files\IBM\gsk8\lib64;C:\windows\system32;c:\apache-ant-1.9.2\bin;C:\ibm-java-sdk-80-win-x86_64\sdk\bin;C:\windows;C:\windows\System32\Wbem;C:\cygwin\bin;C:\windows\System32\WindowsPowerShell\v1.0\;C:\windows\System32\OpenSSH\;C:\Program Files\ibm\gsk8\lib64;C:\Program Files (x86)\ibm\gsk8\lib;C:\PROGRA~1\Tivoli\TSM\db2\BIN;C:\PROGRA~1\Tivoli\TSM\db2\FUNCTION;C:\PROGRA~1\Tivoli\TSM\db2\SAMPLES\REPL;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps;;.

java.compiler                 == NONE

java.home                     == C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows\resource\jre

java.io.tmpdir                == C:\Users\ADMINI~1\AppData\Local\Temp\2\

os.name                       == Microsoft Windows Server 2019 Standard

os.arch                       == amd64

os.version                    == 10.0.17763

path.separator                == ;

file.separator                == \

file.encoding                 == Cp1252

user.name                     == Administrator

user.home                     == C:\Users\Administrator

user.dir                      == C:\Users\Administrator\AppData\Local\Temp\2\I1617113754\Windows

user.language                 == en

user.region                   == null

__________________________________________________________________________

Loading externalized properties

value Path doesn't exist

DumpDebugInfo C:\installer_debug.txt

Tue Mar 30 07:18:10 MST 2021

 

 

Post-install Actions:

com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: Configuration Successful

com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: Configuration Successful

com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: Configuration Successful

com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: You must run the following command to setup services on all of the secondary nodes:

com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: Configuration Successful

com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: Configuration Failed

com.zerog.ia.installer.actions.DisplayScrollingMessage -- Panel: Scrolling Message: Cluster Configuration Failed

Made it past common constructor

Creating local protocol

starting local session

local session started

Filename: dsmicfgx.trc

Querying registry

Registry value set to C:\Program Files\Tivoli\TSM\Server

Tracedir set to C:\Program Files\Tivoli\TSM

Trace file set to C:\Program Files\Tivoli\TSM\dsmicfgx.trc

TRACE FILE: C:\Program Files\Tivoli\TSM\dsmicfgx.trc

Our first trace

Setup RXA logging

Set our platform

are we privileged?true

EXTRACTOR_DIR= C:\Program Files\Tivoli\TSM\server

$EXTRACTOR_EXECUTABLE$= C:\Program Files\Tivoli\TSM\server\install.exe

Calling Refresh Environment...

Exception in thread "installer" Flexeraac3$aaa: could not find 'InstData' in base path

        at Flexeraac3.ad(Unknown Source)

        at Flexeraac3.ab(Unknown Source)

        at Flexeraac3.ac(Unknown Source)

        at com.zerog.resources.BuildInfo.locateResourceFiles(Unknown Source)

        at Flexeraaqp.<init>(Unknown Source)

        at com.zerog.resources.ZGExternalMediaLoader.ah(Unknown Source)

        at com.zerog.resources.ZGExternalMediaLoader.aa(Unknown Source)

        at com.zerog.ia.installer.Installer.install(Unknown Source)

        at com.zerog.ia.installer.actions.InstallProgressAction.ae(Unknown Source)

        at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(Unknown Source)

 

 

 

 

 

0 Kudos