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GreenEyedRacer
Level 3

Bundle VM not completely uninstalled

When we run the Linux uninstaller it cleans up most of files and directories, but it leaves some directories behind which causes a fresh install into the same base directory to fail.

jre/lib/amd4/jli
jre/lib/amd4/native_threads
jre/lib/amd4/server
jre/lib/amd4/xawt
jre/lib/fonts

So later when a user tries to install the application in the same directory, the installation quietly (no warnings given) fails to correct install the vm bundle. Apparently part of the final phase of the installation moves 'mv' the bundled vm into its final destination - but because those directories still exist the 'mv' command actually fails.

I have already install the HotFix A on top of my SP1 installation, but that made no difference.

Any clues?
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(2) Replies
jerome_IA
Level 9

>Apparently part of the final phase of the installation moves 'mv' the bundled vm into its final destination...

If the "mv" is a custom scripting action, then IA does not register those files as installed file and so it will not uninstall them.

Is your installer pure 64 bit installer ?

--Jerome
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GreenEyedRacer
Level 3

Flexera has acknowledge our problem as a known bug related to NFS mounted disks on Linux/Solaris systems. They are working on a fix.
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