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Occasional contributor

What means "Transient break" in TS event log file?

In our TS event log file there is an entry like that:

EventCode: 40000012, Message: Transient break. Timezone=+2 Validator=2 TrustedId=1 1=0 2=0 3=0 4=0 5=0 6=0 7=0 17=0

What does it mean? Is this documented somewhere in more detail?

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Flexera beginner

Re: What means "Transient break" in TS event log file?

In my events logs; there is even less detail; the Message contents is all encrypted.
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Flexera
Flexera

Re: What means "Transient break" in TS event log file?

@jschier , a transient break would mean that one/few properties of system (which would not led to a TS breakage) have changed. These transient breaks get resolved as soon as original configuration is achieved. For ex: TrackZero is missing and it gets updated at a later time.

The details around event log is for the purpose of debugging by the FNP engineering team and there is no documentation available to be shared with larger audience.

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Occasional contributor

Re: What means "Transient break" in TS event log file?

@aparashar1 , did you mean these details are propitiatory to Revenera engineering? How can we debug a breakage by our self?

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Flexera
Flexera

Re: What means "Transient break" in TS event log file?

One must raise the case with Revenera support in order to get the event logs debugged for a case of TS breakage or scenarios like that. Team could guide you on possible reasons for the breakage and other details on the go.

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