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Level 2

Error returning license

I have 2 Flexnet Publisher license servers.

One with a Standalone Build Concurrent Licence installed.

The other one with a Installshield 2014 Premier Concurrent license installed.

I want to group all the licenses on the first Flexnet server because the second one is too old.

When I try to return the IS 2014 Premier Concurrent license using the License Return Wizard, I get the following message: "Internet Return Failed / Error 0 - Trying to return a fulfillment issued to a different machine"

This Flexnet server was recently upgraded from Windows 2008 R2 to Windows 2012 R2.

Can it be the cause of the problem?

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Flexera Alumni

Yes, i believe the movement is causing this issue to happen.

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