Reason for Draft entitlement disappearance

Reason for Draft entitlement disappearance

Reason for Draft entitlement disappearance could be

No Line items being  present under the specified entitlement. 

View Entitlements ->  Line Items -> orders will be listed here if present .

 

Solution:

Add Line items to the entitlements ( Edit this entitlement ->  Under Line Items -> Add Catalog Item ID ->  Save) , so that entitlement is present even if the entitlement is moved to draft state.

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Revision #:
3 of 3
Last update:
‎Apr 30, 2020 06:00 AM
Updated by:
 
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