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Flexera beginner

logon.do is not available

We have an installation of FlexNet Operations version 12.10 throwing this error when trying to navigate to the URL: The requested resource (/flexnet/logon.do) is not available

2020_07_22_006.png

The computer is a virtual machine hosted in Google Cloud. It is running Windows Server 2012 R2. Is there a config or setting we are missing?

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Re: logon.do is not available

Hi @CoCoChris ,

        Try to use (.../flexnet/operations/logon.do) and check. I hope this will work. 

 

Regards, 

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Flexera beginner

Re: logon.do is not available

Hello @mrathinam,

That URL gives me the same error but with operations included in the error message:

"The requested resource (/flexnet/operations/logon.do) is not available."

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Re: logon.do is not available

Hi @CoCoChris ,

Can you check the server is up and running in the flexnetsetup, if running then tries to restart and then try to access the URL again?.  Seems like server is down as per the error.  It should work with both the URL. 

Regards,

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Flexera beginner

Re: logon.do is not available

I am not sure what that means... I can see the FlexNet Operations service running just fine. But I do not know what "running in the flexnetsetup" refers to.
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Re: logon.do is not available

@CoCoChris , 

Yes, please try to restart FlexNet Operations service and then try to login and check. 

Best Regards,

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