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Sultan
Level 2

error when trying to download files or software

My colleague when trying to access and download some files from flexera. He keeps receiving error (attached). He is accessing using his account. Kindly advise.

His user name: 

Mohammed.Alkhatib2@bakerhughes.com

 

Best Regards,

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(1) Reply
jberthold
Revenera Moderator Revenera Moderator
Revenera Moderator

Hi @Sultan ,

It looks like there was an issue with the automated export compliance check.  Please submit a support ticket so that it can be properly researched - an exception can be made if necessary. 

Thanks,

Jim

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