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soundar_rajan
Flexera beginner

Part Number from ‘MaintenanceLineItem’ for email template

Hi,

How to get a Part Number from ‘MaintenanceLineItem’ for email template?

Please share any samples email template for same.

Thanks,

Soundar Rajan

PCTEL

 

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5 Replies
Moderator lperez Moderator
Moderator

Re: Part Number from ‘MaintenanceLineItem’ for email template

If not already, please review the Help section available in-product.  From the FlexNet Operations Producer Portal, navigate to > Administer > Email >Templates

EmailTemplate1.jpgProducer Portal: Administer: Email Templates

 

 

 

 

 

From the resulting display, navigate to ? Help icon on upper right:

EmailTemplate2.JPGIn-Product Help guide

 

 

 

A pop-up display will appear in browser.  Navigate/search for > Managing Email and Email Templates > Managing Email Templates > About Email Templates.  Scroll to the “Merge Tag Example: Maintenance Line Items”:

EmailTemplate3.jpg

soundar_rajan
Flexera beginner

Re: Part Number from ‘MaintenanceLineItem’ for email template

Thank you for your information. 

Unfortunately getting ‘Part Number’ detail is not working as mentioned in ‘Merge Tag Example: Maintenance Line Items’.

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Flexera akline
Flexera

Re: Part Number from ‘MaintenanceLineItem’ for email template

To include the maintenance line information in an entitlement email template see the example below

Template

[[FOR-EACH TAG="LinkedMaintenanceLineItems"]]
Part Number = [[PartNumber]]
[[END FOR-EACH]]

 

Output

Part Number = 12345

 

If this does not solve the problem you are seeing, please open a case with Support with details of the problem.

Tags (1)
adamdevine
Pilgrim

Re: Part Number from ‘MaintenanceLineItem’ for email template

Thanks for sharing this information.
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adamdevine
Pilgrim

Re: Part Number from ‘MaintenanceLineItem’ for email template

Thanks for sharing this information

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