Part Number from ‘MaintenanceLineItem’ for email template

[soundar_rajan]

Hi,

How to get a Part Number from ‘MaintenanceLineItem’ for email template?

Please share any samples email template for same.

Thanks,

Soundar Rajan

PCTEL

[lperez]

If not already, please review the Help section available in-product.  From the FlexNet Operations Producer Portal, navigate to > Administer > Email >Templates

Producer Portal: Administer: Email Templates

From the resulting display, navigate to ? Help icon on upper right:

In-Product Help guide

A pop-up display will appear in browser.  Navigate/search for > Managing Email and Email Templates > Managing Email Templates > About Email Templates.  Scroll to the “Merge Tag Example: Maintenance Line Items”:

[soundar_rajan]

Thank you for your information. 

Unfortunately getting ‘Part Number’ detail is not working as mentioned in ‘Merge Tag Example: Maintenance Line Items’.

[akline]

To include the maintenance line information in an entitlement email template see the example below

Template

[[FOR-EACH TAG="LinkedMaintenanceLineItems"]]
Part Number = [[PartNumber]]
[[END FOR-EACH]]

Output

Part Number = 12345

If this does not solve the problem you are seeing, please open a case with Support with details of the problem.

[adamdevine]

Thanks for sharing this information

[adamdevine]

Thanks for sharing this information.