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mkumar
Flexera beginner

How can we get the user geographical location/IP Address of the users using licenses from FNO Production Website?

Hi All,

We are using FNE License.  We are using concurrent license model.  We are able to see the user's information i.e. Machine Name and Ethernet ID using 'View Served Devices' page in Device section.

How can we get the User geographical location of the user from FNO Production Website or using any Public services?

Many thanks in Advance.

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2 Replies
Flexera cfischer
Flexera

Re: How can we get the user geographical location/IP Address of the users using licenses from FNO Production Website?

Hi, you can only collect and see vendor dictionary information in FlexNet Operations for devices that communicate directly with FlexNet Operations (node-locked use cases). This is not the case for served devices that communicate to a local or cloud license server. 

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Moderator jberthold Moderator
Moderator

Re: How can we get the user geographical location/IP Address of the users using licenses from FNO Production Website?

Note one method would be to put the geographical location/IP address of the served client in the vendor dictionary field of the capability requests to the license server.  Although you cannot view the served client vendor dictionary in either the FlexNet Operations Customer or Producer Portals it can be extracted via the Reporting Tool using the FlexNet Embedded Served Client Features Universe.  If this is not available to you then you could submit a ticket to have this added. 

If you are using a Cloud server then this served client information will automatically be collected.  If a local server is used then the server must be to synced with FlexNet Operations in order to pull this information back.

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