I have a question about license management using clsid. I've modified the C toolkit view example to view the contents of my TS.
I am doing a capability request for a feature A with the count of 1. I run the viewer and I can see my license in my TS.
I followed this solution: https://community.flexera.com/t5/FlexNet-Embedded-Forum/How-does-one-deactivate-a-license-via-FlexNet-Embedded-API/td-p/169146 and if I send a capability request with the count of 0 and incremental set to true, when I run the viewer I still see the license in my TS. If I send the capability request with count of -1, I don't see it anymore. However if I go into the backoffice to my cloud server -> view served devices, my device still apears as holding a license count of 1. Is this normal? Shouldn't it be 0 since I returned the license?
Can I use FlcReturnAllLicenses to achieve that?
Another question is regarding changing clsid during runtime, do I need to delete the TS folder or just updating the url with the new clsid is enough?
A capability request with a count of 0 with the incremental flag set to true will not modify any existing licenses. It is basically saying "I would like 0 additional licenses". If you currently have 1 license and request an incremental quantity of -1 you will not have any licenses remaining. I believe the issue you are seeing is that the the status of the served devices in the FlexNet Operations UI is not updated immediately. It may take a few minutes for the update. Please see if this is the case.
If you change the CLS URL you do not need to delete Trusted Storage.
Thanks for the reply, so then what's the correct way to return the license from TrustedStorage back to Backoffice?
With the capabilityrequest with -1, I still see the count 1 in FlexNet Operations UI (even a day later). The UI seems to get updated only when I do a request to get licenses, that's why I suspect I'm doing something wrong with the return.
The best way to return all licenses is to request a Quantity of 0 (of any feature) with incremental = false. Pls try that and see if the UI is updated.
