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LCottrell
Level 3
‎Jun 20, 2005 08:05 AM

Update Service v3.1 Script Error

We have an onsite deployment of Update Service v 3.1

We appear to be having an issue when we try to add conditions to a specific update.

Upon getting the list of updates an error message pops up that does not seem to be under our control (see attached image InertiaScreen.jpg).

The condition we have set can also be seen in image Condition.jpg attached.

We have been able to post updates where no conditions are present and they havebeen received without any errors.

Any help with this would be greatly appreciated.

Best wishes

Lee Cottrell
Chief Technical Officer
Paymentshield Limited
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(2) Replies
KellyF
Level 9
‎Jun 21, 2005 08:55 PM

Hello Lee,

Just a reminder to post your query to the support folks @ Macrovision. Someone in these forums may be able to help, but the support follks would be happy to help.

Regards,
KellyF
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LCottrell
Level 3
‎Jun 22, 2005 02:37 AM

Think I have sorted it now, it seems to be the condition relating to the file installed with the product. When I removed that condition and refreshed the caches on the web farm all seemed well. I will take your advice and post it to the support team.

Best wishes

Lee
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