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- Messages don't work either!
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‎Feb 18, 2006
10:12 AM
Messages don't work either!
I'm so glad I've purged ISUS out of 90% of my software, and in the next 30 days will be ISUS free and saving that outrageous fee for this service that has not lived up to its expectations or worked as advertised. I decided to send out a message with my latest newsletter, and here's what my users report:
Update Manager when clicking the "Learn More" button/link:
Update Manager when clicking the "Learn More" button/link:
The requested resource (/xyz/isvid12658/LogbookProAPDLNewsJan2006.htm) is not available.
(8) Replies
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‎Feb 18, 2006
10:43 AM
Hi Neal,
As always I suggest you post to the support folks, otherwise I can only assume you do not want issues resolved. They're more than willing to help you in issues you may have.
They'll want to step through the processes you used to upload your newsletter. That file doesn't exist on the image server.
Regards,
Kelly
As always I suggest you post to the support folks, otherwise I can only assume you do not want issues resolved. They're more than willing to help you in issues you may have.
They'll want to step through the processes you used to upload your newsletter. That file doesn't exist on the image server.
Regards,
Kelly
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‎Feb 18, 2006
10:44 AM
I used the ISUS web site, selected browse, uploaded, selected, and continued to build the message. The GUI is straight-forward, the fact it doesn't exist is a shame, but I'll reupload it now.
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‎Feb 18, 2006
10:47 AM
Sounds good. I'll send a note to QA to check the process. I too just attempted to upload the file before posting and had no issues, so I do not know offhand what the item could be. I'll monitor that folder to look for your .htm for the next 10 min or so.
Regards,
Kelly
Regards,
Kelly
neal007 wrote:
I used the ISUS web site, selected browse, uploaded, selected, and continued to build the message. The GUI is straight-forward, the fact it doesn't exist is a shame, but I'll reupload it now.
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‎Feb 18, 2006
10:49 AM
Do these files exist:
-gcap2.htm
-BVCPluginsV32.htm
-gcap2.htm
-BVCPluginsV32.htm
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‎Feb 18, 2006
10:50 AM
I have three messages, I just uploaded Jan2006.htm to make the first filename shorter.
What a shame, as this newsletter should have been circulating for weeks now!
What a shame, as this newsletter should have been circulating for weeks now!
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‎Feb 18, 2006
10:53 AM
I see
Jan2006.htm - Feb18
gcap2.htm - from Dec21
BVCPluginsV32.htm - Jan1
Jan2006.htm - Feb18
gcap2.htm - from Dec21
BVCPluginsV32.htm - Jan1
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‎Feb 18, 2006
10:55 AM
great, thanks, those are the three messages. You may have a filename length issue on the first one, FYI.
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‎Feb 18, 2006
10:58 AM
I'm not aware of any filename restrictions, but I'll ask QA to verify it's part of our full system tests.
Regards,
Kelly
Regards,
Kelly
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