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dmalk1
Level 4

HTTPS and Security Alert popup

My updates are stored on a server that requires SSL to access. My software is written in Visual Basic 6 and I'm using the silent AutoUpdate approach so that updating is transparent to my users.

I'm receiving 2 consecutive Security Alert popups that require a user response. Has anyone else encountered this or better yet, know how to get around this?

First popup: "This page requires a secure connection which includes server authentication. The Certificate Issuer for this site is untrusted or unknown. Do you wish to proceed?"

Second popup: "A secure connection with this site cannot be verified. Would you still like to proceed? The certificate you are viewing does not match the name of the site you are trying to view."

Thanks for the help!
Damon
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(2) Replies
Sunny_s
Level 6

AutoUpdate () is trying to download a package from secured website. You can find out Download URL from a publisher website. Please try issuing same download url from browser. You should recieve same error message.

Check with your system administrators of website whether certificate installed is issued for your domain. It appears that certificate is issued for a domain https:///xxxx where as it is installed on https://yyyy


Thanks
-Sunny
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dmalk1
Level 4

Sunny,
Thanks for the browser test tip. I now see this is an issue on our server and not Update Service.

Thanks again,
Damon
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