IT Visibility

Upcoming Change: IT Visibility – Query API Delta Resume Token Invalidation (Action Required on July 20, 2026)

As part of an upcoming platform update, existing IT Visibility Queries API (https://developer.flexera.com/docs/api/vis/v2#/Query) delta resume tokens will be invalidated on July 20, 2026.  

What does this mean? 

On or after July 20, 2026, any delta query that uses an existing resume token will fail. This is a one-time change required to ensure data accuracy going forward. 

What action is required? 

If you consume delta data via the Queries API, please take the following action: 

• Remove the resume token from your current request 
• Run a new query/fresh snapshot on or after July 20, 2026 to generate a new resume token 
• Use the newly generated resume token in subsequent requests to continue using delta queries.   

Additional details 

• Snapshot queries are not impacted 
• No changes are required to the Queries API endpoints or request format 
• This change applies only to delta consumers 

We recommend planning this snapshot run into your workflows ahead of time to avoid any disruption. 

If you have any questions or need assistance, please contact Flexera Support.  

Upcoming Change: IT Visibility – Data Export Retention Policy Update 

We’re updating the retention period for ZIP data exports available on the IT Visibility > Data Exports page. 

Starting in June 2026, all data exports will be retained for 30 days from the “Requested” date, after which they will be automatically and permanently deleted. 

 Rollout schedule by region 

• APAC: 1 June 2026 
• EU: 4 June 2026 
• NAM: 9 June 2026 

What this means for you 

• Any export requested on or after your region’s effective date will be available for download for 30 days. 
• Any existing exports that are already older than 30 days at the time of rollout will be permanently removed on the rollout date. 

What’s new 

To help you track this more easily, a new “Days Until Deletion” column will be added to the Data Exports page. This will show how many days remain before each export is deleted. 

Please ensure you download and securely store any exports you need before the 30‑day retention period expires. Once deleted, exports cannot be recovered. 

If you have any questions, please contact Flexera Support. 

IT Visibility – Evidence & Devices Enhancements

We’re excited to share a set of enhancements to the IT Visibility Devices experience, designed to give you greater transparency into the evidence behind your inventory and software data.

These updates make it easier to understand how device and software information is discovered by surfacing additional evidence types directly within the UI.

With these enhancements, you can:

• Gain clearer insight into device-level hardware and software evidence
• Better understand how inventory and software data is derived
• Improve confidence in IT Visibility data through increased transparency

What’s New

1.Discovered Hardware Evidence per Device

You can now view Discovered Hardware Evidence directly on each device.

Where to find it

Inventory → IT Visibility → Devices → Hardware Evidences

Why this matters

• See the hardware evidence associated with a specific device in one place
• Better understand how device hardware details are discovered and represented

2.Expanded Software Evidence on the Devices Page

Previously, the Devices page showed only Installer Evidence for software. We’ve now expanded this view to provide a more complete picture.

New evidence tabs available per device:

• Software Evidence - File : Displays file evidence details for the selected device, enabling you to view and analyze file information associated with the device.
• Software Evidence - OS : Displays operating system evidence details for the selected device, providing insights into the operating systems installed on the device.

Where to find it

Inventory → IT Visibility → Devices

Why this matters

• Get a more comprehensive view of how software presence is detected on devices
• Improved visibility into software evidence beyond installers alone

3.Richer OS Evidence Details

We’ve enhanced OS evidence information across the IT Visibility UI and APIs to include:

• Caption
• CSD Version

Where to find it

Inventory → IT Visibility → Devices → Software Evidence - OS

Applications & Evidence → IT Visibility Software → Software Evidence → OS Evidence

Why this matters:

• More detailed OS context for analysis and reporting
• Improved consistency between UI and API data

These enhancements are part of our ongoing effort to improve transparency, trust, and usability across IT Visibility.

Documentation:

• https://docs.flexera.com/flexera-one/it-visibility/identifying-devices-using-evidence
• https://docs.flexera.com/flexera-one/it-visibility/identifying-applications-using-evidence
• https://docs.flexera.com/flexera-one/feature-list/new-features-in-2026/march-2026

📢Open Questions from this week: Can you help?

Happy Friday Everyone 👋

We are trying out something new i.e  a weekly round up of a few questions that haven’t had an answer yet.

If you've dealt with any of these scenarios in your own environment or maybe you’re a product pro who enjoys solving tricky problems, we’d love your input either way.

WIFM:  Bragging rights and community karma?💁‍♀️

Note: Some of these questions span multiple products, I'm posting here to reach our most active experts.

Open Questions

1. Clarification on "Incomplete Verified Data" Logic vs. Scanner Requirements. View Thread
2. FNMS FNMS 23R2 (soon 25R2) integration to Azure AD. View Thread
3. How can we import and link business service , business unit ,cost center and location to ITVisiblity?. View Thread
4. Package Builder - v 7.5.0 for Windows ServeR. View Thread
5. What product license data can the Kubernetes agent report on from the OpenShift container environment? View Thread

Thanks for helping out our Community!

IT Visibility: New Report Launch - Cloud Inventory Overview in TI reporting - December 18th(Live now!)

We are excited to announce the release of Cloud Inventory Overview report in TI Platform. Gain a unified, high-level view of your cloud ecosystem with insights across compute, storage, databases, and containerized assets. This Report consolidates asset information from cloud providers such as AWS and Azure into a consistent structure, enabling teams to quickly understand what resources exist, where they are deployed, who owns them, and how they are configured.

The report simplifies cloud governance by presenting SW lifecycle posture on Virtual Instance, version insights, tagging quality, and regional distribution in one place. It supports teams across IT, security, and cloud operations by offering a high-level summary of the cloud footprint along with detailed drill-downs for deeper analysis. This helps organizations make informed decisions around modernization, risk reduction, optimization, and resource planning.

Cloud Assets — Total Inventory View

A consolidated, single-pane-of-glass experience to understand your entire cloud footprint.

This page gives an at-a-glance understanding of all discovered cloud resources across compute, databases, storage, and containers.

Cloud Virtual Instances

Deep visibility into all virtual machines with lifecycle and operational insights.

This page details compute workloads along with their software, OS types, and lifecycle posture.

Cloud Databases

Comprehensive overview of managed databases and storage footprints.

Evaluate database engine diversity, storage allocation, high availability, and accessibility posture.

Cloud Storage

Visibility into cloud storage and type across providers and tiers.

Understand storage usage, attachment posture, encryption coverage, and regional footprint.

Cloud Containers

Operational insights into container clusters, nodes, pods, and containers.

Track containerized workloads, health, image versions, regions, and restart conditions.

Drill-Through Experience

Each asset category supports drill-through capabilities, providing in-depth resource metadata, including configurations, lifecycle, tags, versions, and operational details - enabling deeper analysis and actionable insights.

Release Date: 12/18/2025

Product Documentation: https://docs.flexera.com/flexera/EN/ITVisibility/CloudInvOverview.htm

Release Notes: https://docs.flexera.com/flexeraone/EN/WhatsNew/FeatureList/ITVDec2025CloudInvOverviewReport.htm#20…

Important Update: IT Visibility – Export/Parquet API Retirement (August 31, 2026) 

As part of our continued platform modernization, Flexera will retire the legacy v2 Export/Parquet API on August 31, 2026. 

The Export/Parquet API operates on a legacy stack and is not part of the Technology Intelligence Platform. As a result, it will no longer receive enhancements or newly introduced data. All future innovation, improvements, and new data will be delivered through our modern APIs. 

Final Parquet files for existing datasets will remain accessible for 90 days after retirement. To ensure continued access to your data and take advantage of improved performance, flexibility, and ongoing enhancements, we recommend transitioning to the Technology Intelligence Platform GraphQL API or Query API. 

If you have any questions or need assistance with the transition, please contact support@flexera.com. 

Thank you for your continued partnership with Flexera. 

Important Update: IT Visibility - Upcoming Changes to Export/Parquet API Datasets – Effective March 31, 2026  

As part of our ongoing platform modernization, Flexera will retire the legacy v2 Export/Parquet API datasets hardware_evidence, software_evidence, and software_open_source on March 31, 2026.  

Please be aware that the "Mappable," "Unknown," and "Count" columns in the hardware_evidence dataset, as well as the "Mappable," "Unknown," "Irrelevant," and "Count" columns in the software_evidence dataset, are no longer available in the Parquet API and will return null values. These columns can still be accessed through the Software Evidence UI, Query API, or GraphQL API.

Final Parquet files for hardware_evidence, software_evidence, and software_open_source datasets will remain available for 90 days following retirement. To ensure uninterrupted access to your data and benefit from our latest capabilities, we encourage you to transition to the Technology Intelligence Platform GraphQL API or Query API.  

If you need assistance or have questions, our team is here to help at support@flexera.com.  

Thank you for your continued partnership with Flexera.