IT Visibility: Full Transparency into File Evidence UI

Software Evidence UI has been enhanced to display all file evidence collected from your environment, giving you a complete view of your discovery data. 

What's New? 

File evidence is now grouped into three categories: 

• Active (Technopedia Mapped): Recognized and mapped to a known software product. 
• Unrecognized: Collected but not currently mapped to Technopedia. 
• Irrelevant: Excluded from recognition of workflows.  
• A supporting Irrelevant Reason column is now available in both the UI and CSV exports. 

These categories are visible in Devices (Inventory > IT Visibility Devices > Devices > File Evidence tab) and Software Evidence (Applications & Evidence > IT Visibility Software > Software Evidence > File Evidence tab) 

How the UI Works 

• File evidence is pre-filtered to Active by default. Unrecognized or Irrelevant evidence can be selected as required. 
• Summary counts at the top of the page reflect only Active (Technopedia Mapped) file evidence, so your existing recognition metrics remain unchanged. See more details below in Understanding File Evidence Recognition. 

Understanding File Evidence Recognition 

File evidence is a supplementary data source in IT Visibility, useful for validating executables, troubleshooting, and supporting investigative workflows. It is not the primary path for software recognition, which is driven by installer-based evidence and Technopedia normalization. As a result, a large volume of unmapped file evidence is expected and does not indicate a recognition issue. The new categorization simply provides greater visibility into your raw file evidence data. 

Learn More 

For a detailed explanation of file evidence categories, recognition rates, and FAQs, refer to our KB article: Understand file evidence in IT Visibility: Recognition, eligibility, and what to expect

For questions, please contact Flexera Support. 

Release Date: 29th June, 2026

Product Documentation: https://docs.flexera.com/flexera-one/it-visibility/identifying-devices-using-evidence

https://docs.flexera.com/flexera-one/it-visibility/identifying-applications-using-evidence

Release Documentation: https://docs.flexera.com/flexera-one/feature-list/new-features-in-2026/june-2026#updates-to-file-evidence-on-the-device-detail-and-software-evidence-pages