Applications and Evidence

IT Visibility: Full Transparency into File Evidence UI

Software Evidence UI has been enhanced to display all file evidence collected from your environment, giving you a complete view of your discovery data. 

What's New? 

File evidence is now grouped into three categories: 

• Active (Technopedia Mapped): Recognized and mapped to a known software product. 
• Unrecognized: Collected but not currently mapped to Technopedia. 
• Irrelevant: Excluded from recognition of workflows.  
• A supporting Irrelevant Reason column is now available in both the UI and CSV exports. 

These categories are visible in Devices (Inventory > IT Visibility Devices > Devices > File Evidence tab) and Software Evidence (Applications & Evidence > IT Visibility Software > Software Evidence > File Evidence tab) 

How the UI Works 

• File evidence is pre-filtered to Active by default. Unrecognized or Irrelevant evidence can be selected as required. 
• Summary counts at the top of the page reflect only Active (Technopedia Mapped) file evidence, so your existing recognition metrics remain unchanged. See more details below in Understanding File Evidence Recognition. 

Understanding File Evidence Recognition 

File evidence is a supplementary data source in IT Visibility, useful for validating executables, troubleshooting, and supporting investigative workflows. It is not the primary path for software recognition, which is driven by installer-based evidence and Technopedia normalization. As a result, a large volume of unmapped file evidence is expected and does not indicate a recognition issue. The new categorization simply provides greater visibility into your raw file evidence data. 

Learn More 

For a detailed explanation of file evidence categories, recognition rates, and FAQs, refer to our KB article: Understand file evidence in IT Visibility: Recognition, eligibility, and what to expect

For questions, please contact Flexera Support. 

Release Date: 29th June, 2026

Product Documentation: https://docs.flexera.com/flexera-one/it-visibility/identifying-devices-using-evidence

https://docs.flexera.com/flexera-one/it-visibility/identifying-applications-using-evidence

Release Documentation: https://docs.flexera.com/flexera-one/feature-list/new-features-in-2026/june-2026#updates-to-file-evidence-on-the-device-detail-and-software-evidence-pages

Enhanced IT Visibility Software Evidence UI Experience with Installer, File, and Operating System Evidence 

We’re thrilled to introduce a new tabbed experience on the IT Visibility Software Evidence page (Applications & Evidence > IT Visibility Software > Software Evidence), designed to give you richer, more organized insights into your software inventory. 

With this update, you can seamlessly navigate between three evidence types: 

• Installer Evidence (default view): Displays All, Active, Irrelevant, and Unrecognized evidence counts, now including Installation Path details.

• File Evidence: Shows All and Active (Technopedia Mapped) evidence counts directly in the UI.

• OS Evidence: Includes All, Active (Technopedia Mapped), and Unrecognized evidence counts for a comprehensive OS overview.

This enhancement empowers you to filter, track, and manage evidence data with greater clarity and control, bringing full transparency to your software inventory. Installation paths for installer evidence, OS evidence, and recognized file evidence are now available directly within the UI, reducing manual effort and reliance on external queries.

Note: OS and File Evidence are now available on the Software Evidence page and will be extended to Devices, Inventory Normalization Insights, and Private Catalog in future updates. Support for irrelevant evidence will also be added in an upcoming release. Please note that the Software Evidence dataset accessible via the Queries API and Data Exports currently includes only Installer Evidence and does not contain OS or File Evidence. 

You may notice changes in Active counts in evidence as we continue to improve and streamline the underlying behavior for greater accuracy and consistency. 

This update ensures a complete, accurate, and trusted view of your software environment, enabling better lifecycle management, compliance, and risk decision-making in one place. 

Documentation Links:

 Release note: Software Evidence has new Installer Evidence, File Evidence, and OS Evidence tabs 

Software Evidence : Identifying Applications Using Evidence  

Device Evidence : Identifying Devices Using Evidence  

Private Catalog: Working With the Private Catalog 

Inventory Normalization : Viewing Inventory Normalization Insights 

https://developer.flexera.com/docs/page/technology-intelligence-platform-datasets