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  1. Contract Email Notifications: Release 2025R2.5

    Dear Flexera Team :)

     

    I have some questions regarding the contract email notifications feature in 2025 R2.5.

     

    1. "Once enabled, all IT Asset Management users in the tenant can access the My ITAM Notifications page (Administration > IT Asset Management Settings > My ITAM Notifications)."

     

    Question: If a user does not have the role to access contracts, will they still be able to see the "My ITAM Notifications" settings?

     

    2. If a contract is scoped via the Ownership tab to Corp Unit A, and the ITAM role of the actual user is scoped to Corp Unit B — will the user receive an email?

     

    Question: Will scoping be respected?

     

    3. Responsibility types (optional): In addition to the administrator and the user who enabled the notification, you can also send notifications to users who were assigned specific responsibilities for a contract. For example, if a user is assigned the Negotiator responsibility, they will receive notifications only for contracts where they are designated as a Negotiator. Responsibilities are defined on the Responsibilities tab in the Contract Properties.

     

    Question: If more than one admin or user selects the same Responsibility user — will that responsibility user receive multiple emails for the same contract?

     

    4. Is this feature the beginning of the (coming soon) universal email notifications era? (At the moment it looks like the old on-premises ECM Business Portal pushed to the cloud. 😕)

     

    5. Does a roadmap exist for the upcoming notification features?

     

    Thanks in advance,

     

    Max :)

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  2. 📢Question Roundup for this week[22nd May]: Snow Atlas & Database Security

    Hello All,

    If you are UK based like me, hope you are keeping cool and getting ready for the heatwave this weekend!☀️

    There were a lot of good discussions in the community this week, particularly around Snow Atlas and system visibility. I want to give a massive shout-out and thank you to active contributors @SamuelBaughan​  @liamLittlemore​  @jonas.nilsson.external@fujitsu.com​  for brilliant insights on the Windows 11 visibility thread. Kudos also to @mhambsch​  for sharing what's worked for you on our classic Oracle database configuration thread.

     

    As forums are peer driven spaces built on collective expertise, it is great to see members helping each other get more value from Flexera solutions. If you’re new or just need a refresher here is a guide on how to contribute.

    We have  just two open posts from this week that still need an answer, check them out below:

     

    Open questions

    Flexera One

    • How to detect TLS versions across IT estate using Flexera Agent [reply here]

    Snow License Manager

    •  Does Snow License Manager support application categories like freeware and commercial shareware [reply here]

     

    🔥Top Discussions & Solutions This Week

     

    Many thanks,

    Mercedes

    Expand Post

  3. My team and I spent the week in Las Vegas at ServiceNow Knowledge 2026, and the biggest shift wasn’t just more AI, it was AI moving from advice to action. 

     

    I wrote up a practical breakdown of what ServiceNow announced and the one question teams should be asking next: Do we trust the data enough for the system to act on it? 

     

    When AI starts acting across workflows and systems, bad technology data stops being a reporting problem and starts becoming an execution problem. Governance can control and audit the workflow, but it does not fix stale, incomplete, or poorly normalized data. 

     

    👉 You can read the blog here: AI Execution Depends on Trusted Technology Data: Takeaways from ServiceNow Knowledge 2026 

     

    Would love to hear what stood out to you from Knowledge and where you’re seeing the biggest challenges as automation starts to scale. 

    Expand Post

    MercedesO likes this.

  4. How can I implement TLS version detection installed in my estate? I have Flexera agent installed.

    We intend to have TLS version reporting using Flexera. Has this worked for you before. This will be very helpful.

     


  5. MercedesO (Flexera Software) asked a question.

    Submit Your Questions Now: Microsoft 365 License Data in Flexera One

    We’re launching a new Ask the Experts Community Q&A session focused on Microsoft 365 License data in Flexera One.

     

    Have a question about unexpected license counts, unlinked users, or data discrepancies? Submit your question ahead of the session or join the live discussion directly in the Community.

     

    📅Live Q&A: Wednesday 10th June 2026

    🕒 3:30–4:30 PM BST | 10:30–11:30 AM EST

     

    This is a live forum-based Q&A hosted directly in the Flexera Community - no webinar registration is required.

     

    Questions submitted by 5th June 2026 are more likely to be covered during the live session.

    👉 Submit your question here: [Link to form].

    👉 Read the full session details: [link to blog page]

    If you’d like a calendar reminder, you can request one in the form.

     

    We look forward to your questions and discussion during the session.

    Expand Post

  6. Updating existing hardware assets' Assigned User, Location, and Category fields via Beacon Adapter just not working.

    Situation:

     

    I am creating 1000+ AV equipment hardware assets via Beacon Adapter. These are non-inventory device assets. I am doing this in small batches, since many of these assets have new locations I need to create on the file just prior to the asset creation.

     

    Once successfully created, I go and create the Location in our hierarchy.

     

    I am attempting to then create a Beacon Adapter to add the Assigned User, Location, and Category to these hardware assets. Every bulk import attempt has failed to map and assign these 3 fields of information.

     

    My data source CSV basically looks like this:

     

    image 

    I am doing the following in the Business Adapter:

     

    In the Asset Object Mapping...

     

    1. Set adapter to look at my CVS and trace on Asset Tag. (Screenshot 1)
    2. Using Asset Tag as the matching key. (I was not provided serial numbers for many assets.) (Screenshot 2)
    3. I've set Location ID to look at the CSV Location column and to always update (Screenshot 3)
    4. I've set Assigned To User ID to look at the CSV Assigned User column and to always update (Screenshot 4).
    5. I've set Category ID to look at the CSV Category column and to always update (Screenshot 5).

     

    I then execute the adapter.

     

    Should this not work?

     

    I've tried looking at other questions in the forums, as well as the documentation, and unless I am missing something, this should work, no?

     

    What am I missing?

     

    This is a simple task and in other ITAM applications I've used, this is also basically how it works to bulk update existing assets. I am a relatively new user to Flexera, and if I am reading everything correctly, this is how it should be done, correct?

     

    I've changed this here and there to try and get it to assign these existing data elements to the hardware asset tags but I cannot get anything I do to work as I would expect it to.

     

    Please help!

    Expand Post

    1 of 2
    • ChrisG (Flexera Software)

      You need to set properties like Location ID, Category ID and Assigned To User ID to internal database ID values that are looked up using other objects configured earlier in the adapter before the Asset object. The values shown in the screenshot of the sample data in CSV format are not internal database IDs, so they will be ignored.

       

      To look up internal database IDs:

      1. Add an object to the adapter of the relevant type (i.e. "Location", "Category" and "User").
      2. Uncheck the options to create & update records - you just want to look up existing records.
      3. Map the appropriate field from your source data to the relevant property on the object, and check the "Use this property to match existing data" option.
      4. On the "Asset" object, set the value on the property to the output field from the lookup object you added.
      Expand Post

  7. How to track IBM license consumption for containers in Flexera One?

    Hello Flexera experts,

     

    We would like to find a way to track IBM license consumption for containers? How can we do this in Flexera One? Is there an agent for container?

     

     

    Thanks,

    Peng

    Expand Post

    1 of 5
    • The Flexera Kubernetes Agent (KRM) will only give you data for those containers running within K8S clusters and only those clusters where the KRM is deployed (works on GKE, AKS, OCP etc as well). If you have IBM images deployed to a cluster then the IBM License Service component should already be enabled on that cluster. the KRM will talk to that IBM License Service to retrieve the consumption data. Where you have built images and thrown in IBM binaries the IBM License Service will not provide details unless certain annotations are applied to the containers.

       

      For containers running on servers (such as via docker and not in a Kubernetes cluster), then the standard Flexera server agent can scan these when you enable Docker / Podman / ContainerD in the agent config in the F1 UI. I focus on discovery and don't concern myself with license stuff, but I believe the SW discovered inside the containers are not automatically considered for license consumption and therefore some manual mapping is needed in the UI. Maybe someone else can confirm and comment further on that.

       

      For container scanning via either agent there are limitations to which images (therefore containers) it can scan. Essentially the Linux ndtrack.sh binary is injected into a running container to inventory the contents. Therefore images built without the minimum dependencies to run the ndtrack.sh binary are ignored. Or where a container is read only at runtime or read only filesystems (/tmp especially)

      Expand Post

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