ankitaibm asked a question.
I have used openssl s_client -connect <iP>:27002 -tls1_2 command it shows SSL handshake has read 1413 bytes and written 284 bytes
Verification error: self-signed certificate
Verify return code: 18 (self-signed certificate)
it shows TLS works, certificate validation doesn't?
Flexera One Blog — SBansal_E (Flexera Software)
New in IT Visibility: Device Domain Visibility and Technopedia Subversion for Software Evidence
Available with IT Visibility
We're excited to share two enhancements that give you greater clarity and precision when working with device and software evidence data in IT Visibility.
1. Domain column added to the Devices page
IT Visibility now displays the domain of a device on the Devices page (Inventory > IT Visibility Devices > Devices).
The Domain column is visible by default in the device list, and the Domain field appears on the Device Properties tab when you open a device.
Why this matters: IT Visibility identifies devices using a composite key of hostname, domain, and serial number. Two devices that share the same hostname but belong to different domains are stored as distinct records. The Domain column and field help you understand why devices with identical hostnames appear as separate records.
With this update, you can:
For more information, see Identifying Devices Using Evidence.
2. Technopedia Subversion field added to Software Evidence
IT Visibility now shows the Technopedia Subversion field in the following locations, along with their evidence detail pages:
Why this matters: The Technopedia Subversion field shows the subversion stage of a Technopedia release, for example
RC1,GA, or Beta. This helps you distinguish between releases that share the same version string but differ in release type, such as a Release Candidate versus a General Availability build.
Note: The Technopedia Subversion column is not visible by default. To show it, use the column chooser on the relevant tab.
With this update, you can:
For more information, see Identifying Applications Using Evidence and Identifying Devices Using Evidence.
jon.strong@vumc.org asked a question.
We have a legacy SCCM server. It has been removed from the beacon and it has been disabled in Data Imports. Now we are trying to delete it. A verification pop-up is displayed with the note:
Are you sure you wish to remove this data feed?
Note: Until this feed is disabled or removed on the beacon, this feed will continue to be recreated.
As stated, the feed has been disabled AND it has been removed from the beacon, but it still shows as inventory source, although it shows disabled. Is there a delay in it actually being removed from the WebUI list?
Thanks -Jon
Nevermind - about 10 - 15 minutes later, the connection is no longer seen in the WebUI.
Jessica Jurcik asked a question.
Hi, good morning.
We are currently experiencing a communication issue between the Flexera agents and the Beacon. Although the agents are successfully collecting inventory data from the devices, the information is not being transmitted to the platform, preventing the inventory process from being completed.
The behavior observed indicates that local data collection is working as expected; however, communication with the Beacon is not being established. We have already performed several infrastructure and configuration validations without success so far.
Has anyone experienced a similar issue? Is there any additional configuration required on the agents to explicitly point them to the Beacon or associate them with it?
Any guidance or suggestions would be greatly appreciated.
Thank you!
Best Answer
Hi
If the installation and mgssetup.ini file was not correctly setup for the installation you can basically run this command to run the policy download manually
flxconfig.exe --download-server http://beaconserver.xxxx.com
But highly recommended to look into the logfiles as Max mentioned. Sometimes the logs can also reside in your user profile so also check %TEMP%\Managesoft
Hello, good afternoon. Thank you very much for the tips, they were extremely helpful! We encountered an issue with the tenant that had been provided to us, but it has now been resolved. After the update, I ran a new test and, after reviewing the logs and manually triggering the policy download, everything worked as expected. Thank you very much for your support!
andytyson asked a question.
Hi,
We have increasing number of inventory devices from AWS and Azure with duplicate entries.
For previous issues with duplicates I was seeing different serial numbers so wrote a power query to identify them and imported through a business adapter to set the duplicates to ignored and into a duplicates sub-location.
The current duplicates have matching names, serial numbers, VM UUID, IP and MAC address so the only differentiator is last inventory date. I've updated the business adapter to use Inventory Date and am looking to match on Serial number and last inventory date but this is not working (with no log I can find which explains why).
Has anyone successfully used inventory date as a field match in business adapter studio and if so what date format is it expecting - I'm in the UK so using dd/mm/yyyy as per how the date is displayed in the UI. Is it expecting US date format or a date and time stamp and is Inventory Date actually supported as a matching property for the Computer object?
If anyone has any other ideas to identify the duplicates and manage them without creating views that I then need to manually trudge through I'd be glad to hear them, or a way to stop the duplicates being created in the first place? I did find a previous fix for duplicate Azure machines when in a "Stopped (Deallocated)" state but these were producing different serial numbers so were simple to deal with.
Thanks,
Andy
@andytyson​
I can see that you're working with Flexera Support and Engineering teams to get this issue resolved.
Thanks,
John Sorensen
Mmabotse asked a question.
Has anyone experienced an issue where virtualization data from VMware vCenter is being collected successfully in Flexera One, but the VM-to-host relationships are not being reflected in All Inventory and in License Consumption?
In our environment, the vCenters are connected and virtualization data appears to be available. When we run the VMs Inventory Gaps from vCenters report, we can see the expected relationships, including:
However, when reviewing All Inventory and License Consumption, the virtual machines are not mapped to their respective hosts.
We are trying to understand:
The reason this is important is that the missing host mappings are impacting virtualization recognition and licence calculations. Virtual machines are being treated as standalone devices and consuming licences individually, rather than inheriting coverage from the licensed host. This is resulting in higher-than-expected licence consumption and potentially inaccurate compliance reporting.
Any insights or recommendations from others who have experienced a similar issue would be greatly appreciated.
@Mmabotse​
I cannot reproduce this, and as no other forum members have confirmed they experience the same, I would recommend opening a support case and request assistance for troubleshooting the issue.
Thanks,
John Sorensen
walter_palucki asked a question.
how does flexeraone pull user information including email addresses from Active Directory
There are two ways Flexera One can obtain user information, including email addresses:
Via the Active Directory Adapter (through the Flexera Beacon)
The Beacon connects to on-premises Active Directory and imports user information such as usernames, email addresses, group memberships, and organisational details into Flexera One.
Via the Microsoft Entra ID SaaS Connector in Flexera One SaaS Management (FOSM)
The Entra ID connector uses Microsoft Graph APIs to retrieve user and organisational data directly from Entra ID, including user profiles, email addresses, groups, and application assignments.
Amit Aggarwal (Flexera Software)
New default start month for AWS bill connects created through the API
Summary
Beginning August 4, 2026, we're rolling out a change to how new AWS bill connects handle the optional 'effectiveFrom' field.
If you create an AWS bill connect through the API and leave 'effectiveFrom' blank, 'effectiveFrom' will now be defaulted to the current month (UTC). Previously, leaving it blank imported all available historical billing data.
Existing bill connects are not affected.
If your integration depends on historical data, set 'effectiveFrom' when creating the connection.
Does this affect me?
You're affected if all of the following apply:
You're not affected if:
What to do
If you create bill connects in the Flexera One UI
You'll now see an Effective From field when setting up an AWS bill connect, pre-filled with the current month.
Adjust it before saving if you want historical data. No more guessing where ingestion will start.
Why we're making this change
An unset start month made it unclear when data ingestion would begin, and often triggered years of unintended historical import.
Defaulting to the current month makes every new connection's start point explicit and predictable, and you stay in control by setting the value yourself.
