label-based-filtered-list

Known Issue: Device License Details report does not show last usage dates prior to the period specified on the "Usage Period" property of the application (IOK-1131224)

Summary The Last used date column of the Device License Details report only shows usage dates which are within the period specified by the Usage period property configured on the associated application record. If the last used date of an applicatio...

FlexeraBot Community Manager May 10, 2024

Known Issue

Known Issue: ADDM staging tool may fail to stage data and report the error: System.IO.IOException: Stream was too long (IOJ-2077955)

Summary The BMC Atrium Discovery and Dependency Mapping (ADDM) staging tool may fail to stage data and report an error like the following: 2019-09-20 10:43:13.727 : ERROR : *** ERROR: An error occurred when attempting to read data from ADDM or whe...

FlexeraBot Community Manager Apr 16, 2024

Known Issue

Known Issue: An update to an asset may fail if the update causes changes to a linked inventory device (IOK-1002838)

Summary Processes that attempt to update an asset record may fail if the update causes changes to property values on a linked inventory device record. Details This issue is caused by a logic error affecting operations in the FlexNet Manager Suite ...

FlexeraBot Community Manager Mar 14, 2024

Known Issue

Known Issue: HTTP 500 and "Could not load file or assembly" errors may occur after upgrading a beacon to version 2020 R2.2 (16.2) due to web.config file not being updated (IOJ-2183358)

Symptoms After upgrading a FlexNet Manager Suite beacon to the 2020 R2.2 (16.2) release, agent logging may show HTTP 500 "internal server error" failures when attempting to upload and download data from the beacon. For example: [08/03/2021 10:3...

FlexeraBot Community Manager Feb 23, 2024

Known Issue

Known Issue: Unnecessary data may be returned when gathering Oracle Fusion Middleware (FMW) inventory data, leading to inventory files being larger than necessary (IOK-750656)

Summary When the FlexNet inventory agent is configured to collect Oracle Fusion Middleware audit data, inventory NDI files that are generated and uploaded may contain additional embedded content which is not strictly necessary to be included as part...

FlexeraBot Community Manager Jan 28, 2024

Known Issue

Known Issue: Inventory gathering process may terminate on Unix-like operating systems while gathering Java version details (IOJ-2241253)

Summary Inventory gathering ndtrack processes on Unix-like operating systems may terminate unexpectedly while attempting to gather Java version details if the output from a "java" executable is atypical. Symptoms When this issue occurs, ndtrack pro...

FlexeraBot Community Manager Dec 19, 2023

Known Issue

Known Issue: Software license Consumption tab may fail to load with red bar error, and error in webui.log: "Violation of PRIMARY KEY constraint 'PK__#...'. Cannot insert duplicate key in object 'dbo.@InstallsAllocations'" (IOK-1079122)

Summary In FlexNet Manager Suite versions 2022 R2 and 2023 R1, a problem can occur that produces the following error in the WebUI log: [ERROR 2023-08-18 10:39:10,647 39157783ms b.Core.UnhandledErrors] An unexpected error occurred (36e7a994-a336-421...

FlexeraBot Community Manager Dec 18, 2023

Known Issue

Known Issue: Virtual machines belonging to resource pools may not consume licenses (IOK-1007075)

Summary License consumption for virtual machines belonging to resource pools may not consume most license types (except for IBM PVU licenses) when using FlexNet Manager Suite 2022 R2. Cause This issue is caused by a logic error when processing det...

FlexeraBot Community Manager Dec 12, 2023

Known Issue

Known Issue: Errors may be reported when using SAP-related functions in the web UI due to failed configuration of the FNMSAPPortalKey symmetric key in the compliance database because the TRIPLE_DES encryption algorithm is used (IOJ-2189563)

Summary The FNMSAPPortalKey symmetric key configured in the compliance database uses TRIPLE_DES algorithm. Use of this algorithm may cause errors when the compliance database is hosted on SQL Server 2016 or later, and the compatibility level is set...

FlexeraBot Community Manager Nov 24, 2023

Known Issue

Known Issue: Errors may be reported when using SAP-related functions in the web UI due to failed configuration of the FNMSAPPortalKey symmetric key in the compliance database if non-default SQL Server password complexity requirements are configured (IOJ-1927439)

Summary A symmetric key named FNMSAPPortalKey is created using a random complex password in the compliance database when SAP-related functionality in FlexNet Manager Suite is used. However if your SQL Server instance is configured with non-standard ...

FlexeraBot Community Manager Nov 23, 2023

Known Issue

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Known Issue: Device License Details report does not show last usage dates prior to the period specified on the "Usage Period" property of the application (IOK-1131224)

Known Issue: ADDM staging tool may fail to stage data and report the error: System.IO.IOException: Stream was too long (IOJ-2077955)

Known Issue: An update to an asset may fail if the update causes changes to a linked inventory device (IOK-1002838)

Known Issue: HTTP 500 and "Could not load file or assembly" errors may occur after upgrading a beacon to version 2020 R2.2 (16.2) due to web.config file not being updated (IOJ-2183358)

Known Issue: Unnecessary data may be returned when gathering Oracle Fusion Middleware (FMW) inventory data, leading to inventory files being larger than necessary (IOK-750656)

Known Issue: Inventory gathering process may terminate on Unix-like operating systems while gathering Java version details (IOJ-2241253)

Known Issue: Software license Consumption tab may fail to load with red bar error, and error in webui.log: "Violation of PRIMARY KEY constraint 'PK__#...'. Cannot insert duplicate key in object 'dbo.@InstallsAllocations'" (IOK-1079122)

Known Issue: Virtual machines belonging to resource pools may not consume licenses (IOK-1007075)

Known Issue: Errors may be reported when using SAP-related functions in the web UI due to failed configuration of the FNMSAPPortalKey symmetric key in the compliance database because the TRIPLE_DES encryption algorithm is used (IOJ-2189563)

Known Issue: Errors may be reported when using SAP-related functions in the web UI due to failed configuration of the FNMSAPPortalKey symmetric key in the compliance database if non-default SQL Server password complexity requirements are configured (IOJ-1927439)