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Level 2

registration crash Installshield 2015

i had to reinstall installshield 2015 express on my desktop and when i try to get a new key it fails with this below:
Any tip?

Problem Event Name: APPCRASH
Application Name: TSConfig.exe
Application Version:
Application Timestamp: 55efa572
Fault Module Name: TSConfig.exe
Fault Module Version:
Fault Module Timestamp: 55efa572
Exception Code: c0000005
Exception Offset: 0000505c
OS Version: 6.1.7601.
Locale ID: 1030
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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