This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gosavipr
Level 3
‎May 10, 2024 02:19 AM

Using InstallShield on new machine with same activation code by deactivating license from old machine

My machine having InstallShield 2022 installed on it and it's working fine.

Now, we have to reinstall my Windows OS because of some reasons (and all data will be wiped out with this activity).

How can I retain my current license/activation code from this machine to use it after reinstalling Windows OS or new machine.

Thanks

Labels (1)
Labels
0 Kudos
(2) Replies
skrueger
Level 6
‎May 10, 2024 06:23 AM

You need to return the license to the license server, either from the About dialog or by uninstalling InstallShield. Then you can activate it on your new (or reinstalled) machine. You will need your serial numer key for this.

Stefan Krueger
InstallSite.org / InstallSite.de
0 Kudos
SgtSarcasm
Level 2
In response to skrueger
‎May 20, 2024 12:38 PM

If you had your InstallShield install on a machine and it went down to where the user can't log in to return the license, is there a way to reset that license or is it just gone for good?

 

Thank you,

0 Kudos