I am a longtime InstallShield X (both MSI and Multiplatform) user and just last week bought and registered and activated my InstallShield 2008 software.
I just wanted to check and see if anybody else had the same issues as me -
1. Update manager lists certain updates even though I finished their download and installations yesterday.
I don't want to hide them not knowing if that's OK for sure!...do I have to install them a certain number of times? 😄 For whatever reason, download and installation of these are very slow. I see I can install from the DVDs too...but thought I could get the latest online.
2. I tried to get a login at their paid support (We bought a maintenance package) site yesterday but haven't heard back at all.
I am trying to avoid making phone calls (aren't we truly in 21st century now?)...but may have to if I don't get any response from them!
I just want to be excited that I am now upgraded to 2008...but I guess my expectations are just too too high :rolleyes:
Thanks and nice to see that there are so many on this forum!
I just hide the items in Update Manger that I know I have already downloaded or installed. Besides you can always show them again later on.
As for the support site, it only took them a couple of hours to get me a login, but then again I ended up calling them to expidite the issue. I find the best method for reporting issues and requesting support is to start the service rquest with a phone call and then use the web site for all future requests.
