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mjlarezzo
Level 5
‎Feb 05, 2008 04:52 PM

Uninstall single msi on Vista fails to remove files/folders

I have created a simple single .msi for installation on Vista. It installs and runs fine, it repairs fine but when I try to uninstall only the registry entries are removed. All the files and folders remain. These were not here before installation and the permanent option is set to NO. I am sure it is something simple I am missing here. Any idea what it is?
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(4) Replies
mjlarezzo
Level 5
‎Feb 06, 2008 12:08 PM

any help here? I have even tried recreating the .ism and it still will not remove any files or folders when uninstalled.
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KathyMorey
Level 10
‎Feb 07, 2008 07:27 AM

Have you tried logging the uninstall?
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mjlarezzo
Level 5
‎Feb 11, 2008 09:10 AM

No. How would I go about doing that?
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Not applicable
‎Feb 11, 2008 10:39 AM

For more information on creating an MSI log file, please reference this article:
http://support.installshield.com/kb/view.asp?articleid=Q104807
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